The XRMS CRM team is proud to annouce the release of v1.99.0. XRMS CRM is the most advanced open source customer relationship management (CRM), Sales Force Automation (SFA) suite: also features business intelligence (BI) tools, Computer Telephony Integration (CTI), and advanced plugin architecture. We have added significant improvements to the Workflow system, usability across XRMS, related activity tracking, and the CSS themes. RSS feeds for new companies, contacts, cases, opportunities, and activites have been added. Many new plugins have been contributed by companies using XRMS. This version fixes over 60 bugs, incorporates over 160 enhancements, and has added over 150,000 lines of original code.