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#365 .pst normalisation fail

open
Normaliser (38)
5
2012-04-01
2012-03-30
S. Walz
No

When attempting to either convert or normalise .pst files Xena stops processing after extracting 37 emails from the .pst file (tested on 4 different .psts of widely varying size). Always stops at the same point. Sometimes there is an error message, sometimes not.

Discussion

  • margotc
    margotc
    2012-04-01

    • assigned_to: nobody --> kirtic
     
  • margotc
    margotc
    2012-04-01

    We will test to determine the point(s) of failure and determine what needs to be done to fix this bug.

     
  • Terry O'Neill
    Terry O'Neill
    2012-04-01

    Hello S. Walz. Can you please add a comment with the error message you receive when you do get an error message as this would greatly assist in resolving this issue.

     
  • S. Walz
    S. Walz
    2012-04-02

    There are over 100 lines of error messages. Perhaps I should email them to you.

     
  • margotc
    margotc
    2012-04-02

    Emailing the error to any of us would be fine. Thankyou.

     
  • margotc
    margotc
    2012-04-02

    It might be easier for me to provide you with an email so you don't have to look around for it: margot.caldbick@naa.gov.au or terry.oneill@naa.gov.au

    Thanks again

     
  • Terry O'Neill
    Terry O'Neill
    2012-04-02

    You can also simply save the error output into a text file and attach to this issue if this is easier.