We have a particular need for a CRM in the retail sales domain and we are wondering how we would go about customizing vtiger (if it's fit for the job) for our environment.
Here's our setup:
What we hope to achieve:
We are looking at several opensource solutions (and not only) and I was wondering to what extent is vtiger fit for such a setup and how should we go about configuring it for our particular demands. We have in-house technical expertise, so we should be able to accomplish the technical tasks, should the application prove capable.
Many thanks in advance!