#201 Crash on first load

v6.0.2
open
nobody
None
5
2013-11-11
2013-11-11
No

I installed the recent version of Ultradefrag, and on first loading the programme, it crashed, leaving this notification:

Application Failure udefrag.exe 1.0.0.72 in ntdll.dll 5.1.2600.6055 at offset 00019af2

Not too important, possibly, as later I had no problem to start and use it.
But as I was asked to post the notificatin here - voilà. Prosit.

Cheers,
Christian Geiselmann

Discussion

  • Stefan Pendl
    Stefan Pendl
    2013-11-11

    • status: unread --> open
     
  • Stefan Pendl
    Stefan Pendl
    2013-11-11

    I will have to check which version udefrag.exe 1.0.0.72 is, since it should be at least version 6.0.2.0

    Are you sure you have a download from the official site?


    Stefan

     
  • Hi Stefan,

    Ah! Well! This might have happened: I had Ultradefrag installed years ago; but not used any more in recent years. Now I downloaded the newer version (yes, I think it was from the official site), but possibly, before installing it, I had opened my older version, and this may have crashed at that moment. I wasn't aware of this, when I posted the ticket. I think you can consider this as resolved.

    Kind regards,
    Christian