#191 crash on win7 x86_64

v7.0.0 beta1
open
nobody
None
1
2013-06-29
2013-06-09
jidea
No

ultradefrag gui crash on windows 7 x86_64
see attachment for details from event logs

1 Attachments

Discussion

  • Stefan Pendl
    Stefan Pendl
    2013-06-09

    • status: unread --> open
     
  • Stefan Pendl
    Stefan Pendl
    2013-06-09

    Will investigate.


    Stefan

     
  • I have exactly the same problem. Something is happening with ntdll.dll.



    • 1001
      4
      0
      0x80000000000000

      508604
      Application
      Violeta


    • 109770635
      4
      APPCRASH
      No disponible
      0
      ultradefrag.exe
      7.0.0.0
      519a4ac0
      ntdll.dll
      6.1.7601.17725
      4ec4aa8e
      c0000005
      00000000000532d0


      C:\Users\Braulio\AppData\Local\Temp\WER7586.tmp.WERInternalMetadata.xml
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ultradefrag.exe_d942927be7c75362e65a865a2ad8f0c31cbea951_1868f9aa

      0
      12e0cabf-da46-11e2-baee-db1bf7b4dfe2
      0

     
    Attachments
  • Propheticus
    Propheticus
    2013-06-29

    Same here. Crashes are not limited to optimization like some people reported. It crashes during defrag as well. Win 7 Ultimate x64:

    Log Name: Application
    Source: Application Error
    Date: 29-6-2013 21:32:55
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer:
    Description:
    Faulting application name: ultradefrag.exe, version: 7.0.0.0, time stamp: 0x519a4ac0
    Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
    Exception code: 0xc0000005
    Fault offset: 0x00000000000532d0
    Faulting process id: 0x1a8
    Faulting application start time: 0x01ce74fb094b88f2
    Faulting application path: E:\Program Files\UltraDefrag\ultradefrag.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: b1e06510-e0f2-11e2-86fe-001a4d5f2f45
    Event Xml:



    1000
    2
    100
    0x80000000000000

    23415
    Application




    ultradefrag.exe
    7.0.0.0
    519a4ac0
    ntdll.dll
    6.1.7601.17725
    4ec4aa8e
    c0000005
    00000000000532d0
    1a8
    01ce74fb094b88f2
    E:\Program Files\UltraDefrag\ultradefrag.exe
    C:\Windows\SYSTEM32\ntdll.dll
    b1e06510-e0f2-11e2-86fe-001a4d5f2f45

     
    Last edit: Propheticus 2013-06-29
    Attachments