[TWiki-Dev] SourceForge problems - again

[Peter T. <pe...@th...>]

Hi TWiki-Dev,

just to let you know that mailnotify is not working 
since three days. A support request has been filed,
[ 109557 ] sendmail called by cronjob not working
http://sourceforge.net/support/?func=detailsupport&support_id=109557&group_id=1

Please check TWiki.Codev once in a while until this
is fixed.

Also, RCS does sometimes not work. Topics get always
saved correctly, but the repository file sometimes
does not get updated, depending on the web server
being used on load balancing. A support request has 
been filed also, [ 109556 ] RCS does sometimes not run
http://sourceforge.net/support/?func=detailsupport&support_id=109556&group_id=1

Until this is fixed you need to double check if the 
user and timestamp at the bottom of the topic is 
correctly set after saving a topic. If not, you can 
save the same topic again after 15 minutes or so 
(bigger change to hit a different web server)

I am ready to move away from SourceForge, they are 
just not reliable enough and cause too much trouble
taking time away from more important things. Since 
spring I had 30 support requests, 20 of those are 
beyond our control, caused by problems on SourceForge 
side. I can't really complain since they offer so 
many great tools for open source groups, and it's 
all free. Nevertheless, if anyone knows a reliable 
free hosting service in the US let me know! 

I exchanged some emails with Patrick McGovern, the 
manager of Sourceforge.net. He told me that 
> During these past three months, we've been looking at ways to built out our
> system infrastructure to support the tremendous growth of SourceForge.  This
> includes new systems, additional sysadmins and more bandwidth.
> 
> During this build out, we've not spent as much time looking at the overall
> documentation and support processes of SourceForge.  Now that the new
> infrastructure is (almost) in place, we can begin to look at improving the
> day to day operation of the site.

Well let's see if they get more reliable.

Regards,
Peter

-- 
                                                     |||
 Peter Thoeny     mailto:Peter@Thoeny.com           (o o)
 7203 Via Vico                              +---oOO--( )--OOo---+
 San Jose, CA 95129, USA                    |  If it is to be   |
 Phone: +1-408-255-1477  (UTC -8h)          |  It is up to me   |
 http://www.thoeny.com/peter/               +==oOO====v====OOo==+