#282 Thunderbird: Drag & Drop not possible (Connection issue)

Release_1.3
open
Importing (4)
5
2012-09-15
2012-07-16
Pascal
No

Hello,

If I try to drag and drop mails from Thunderbird to Task Coach, an authentification window appears. After I enter my password the following error message appears:

"Login falied (LOGIN failed.). Please try again"

The entered password is correct.

Do you have any idea how I could solve this issue?

System Information:

Task Coach Version 1.3.17, July 2, 2012
Thunderbird 13.0.1
Ubuntu 11.10

Thanks!
Pascal

Discussion

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  • Pascal
    Pascal
    2012-07-16

    Screen Shot

     
    Attachments
  • Frank Niessink
    Frank Niessink
    2012-07-20

    Hi Pascal,

    I justed tested this with Task Coach 1.3.17 on Ubuntu 11.10 and TB 14.0 (latest version from the update manager) and it works fine. I use a GMail mail account over IMAP. What kind of mail account do you have?

    Thanks, Frank

     
  • Pascal
    Pascal
    2012-07-23

    Hi Frank,

    Hmm, indeed. If I use my private Gmail account then it works fine.

    However, if I try to use Task Coach with my office mails then I receive the above mentioned error. At work we use an Microsoft Exchange Server which I access with Thunderbird via IMAP.

    Please let me know if you need any further information.

    Thanks
    Pascal

     
  • Frank Niessink
    Frank Niessink
    2012-07-24

    I'll try to replicate this with my work email account. I'm rather busy at the moment so it may take me a few days before I get to it. Feel free to remind me if you don't hear from me before Saturday.

    Thanks, Frank

     
  • Frank Niessink
    Frank Niessink
    2012-07-27

    Hi Pascal,

    I just set up Thunderbird to access Exchange over IMAP. Dragging and dropping from Thunderbird to Task Coach works fine. What are the exact IMAP settings that you use for the Exchange account?

    Thanks, Frank

     
  • Pascal
    Pascal
    2012-07-31

    TB settings

     
    Attachments
  • Pascal
    Pascal
    2012-07-31

    Hi Frank,

    I uploaded my TB settings as a screen shot.

    Thank you so much for looking into this!
    Pascal

     
  • Frank Niessink
    Frank Niessink
    2012-07-31

    Hi Pascal,

    The default python IMAP library doesn't support NTLM for authentication. I'll see what I can do to add that (we'll can use https://github.com/bendyer/python-ntlm probably).

    Thanks, Frank

     
  • Pascal
    Pascal
    2012-08-01

    Hi Frank,

    I upgraded to version 1.3.17.5449 (August 1st, 2012).

    The behaviour is now different. If I drag a mail out of TB and drop it into Task Coach, it asks me for my password. After I entered the password the second login window (see initial comment) does not appear anymore. So far so good.

    However, nothing else happened. The mail was not transferred into a task. When I tried it again, Task Coach (or TB?) asksed me once more for the password and again nothing happened.

    The entered password was correct (I checked that... ;)).

    Best regards
    Pascal

     
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