#155 Editing bounce.php to allow subject line changes

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5
2007-09-17
2006-06-15
Max
No

I noticed in the TODO for the Bounce plugin, that
allowing changes to the fields To: Cc: and Bcc: were
planned. What about allowwing the change to the
original subject line?

I use the RT ticketing system, and users sometimes
forget to send e-mail support requests to the
appropriate queue. Every now and again I'll get a
direct request, which I then just bounce to the correct
RT e-mail address. The problem is the subject lines are
usually less than helpful, and so I would like to be
able to edit it before I redirect the message into my
ticketing software.

I know the code can be changed/added to do what I'm
wanting to be done, but my programming skills are far
from good. So far I'm able to get the extra field
"Subject:" to show up, but I'm stuck on how to pull in
the original subject header, and then allow edits to be
done. Is this something anyone has done, or any other
ideas?

Thanks a bunch!

Max

Discussion

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