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Re: [SM-USERS] Unable to forward/reply complete mails from word/outlook 2012 (new MS non-compliance?)
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From: Paul L. <pa...@sq...> - 2012-07-28 06:45:14
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On Wed, Jun 13, 2012 at 3:42 PM, David C. Rankin
<dra...@su...> wrote:
> Paul, Tomas,
>
> I have an issue that started a month or so ago with users not being able to
> reply to or forward the complete conversations in 1.5.2 when the message sent is
> from outlook 2012. I don't know if this is just the latest outlook non-standard
> compliance showing up as more people use the latest MS mailer or what the
> problem is. I have fully updated svn 1.5.2 (svnversion 14265:14327M).
>
> What happens is when a user tries to reply-to or forward a message received
> from outlook 2012, parts of the original message are not included in the reply
> or forward. Sometimes the recipient just gets the new text included in the reply
> or sometimes just the original message. (I'm still trying to pin down exactly
> what the deal is) This appears involves mail received from OL 2012 that includes
> html encapsulation. When the messages are mixed (plain text/html) squirrelmail
> shows the html part as (untitled-[1.2].html) when Options -> Display -> Show
> HTML Version by Default [ ] (is unchecked).
>
> Looking at the message source, for the message, the html portion is
> encapsulated as follows:
>
> ------=_20120613165746_78000
> Content-Type: text/html; name="untitled-[1.2].html"
> Content-Transfer-Encoding: 8bit
> Content-Disposition: attachment; filename="untitled-[1.2].html"
>
> <html><head><meta http-equiv="Content-Type" content="text/html;
> charset=us-ascii"><meta name="Generator" content="Microsoft Word 12 (filtered
> medium)"><style><!--
> /* Font Definitions */
> @font-face
> {font-family:"Cambria Math";
> panose-1:2 4 5 3 5 4 6 3 2 4;}
> <snip>
>
> So I'm not sure if this is outlook per-se, or if this is some screwy way they
> bundle mail from ms-word and send it through outlook.
>
> Squirrelmail properly shows the html when you click 'view' to view the html,
> but for some reason there is a problem including the entire email when hitting
> reply/forward.
>
> I'm fairly certain that this isn't a squirrelmail problem, but rather a MS has
> done something screwy problem -- and -- how do we work with it now problem.
>
> Basically what I want to know is:
>
> (1) Are you guys familiar with this issue?; and
> (2) Can I send you anything else that will help fix it?
Having a copy of the original offending message would be the best
thing. Also, you should explain what exact actions are needed to
reproduce (from where to click forward/reply, whether or not you are
composing in rich text using the HTML Mail plugin, and if so, its
settings, etc.).
Thanks,
Paul
--
Paul Lesniewski
SquirrelMail Team
Please support Open Source Software by donating to SquirrelMail!
http://squirrelmail.org/donate_paul_lesniewski.php
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