[SM-USERS] New Mail Notice

[James B. B. <by...@ha...>]

I tried to use the newmail notice feature and I encountered a
problem.  The newmail notice reports that I have 23 new messages but
none of my folders (cyrus-imapd) show unread mail. The settings are:

Check all boxes, not just INBOX: on
Count only messages that are RECENT: on
Change title on supported browsers: off
Show popup window on new mail: on
Enable Media Playing: off

I receive mail to a folder called delivery rather than INBOX thus
all folders must be checked. Any ideas what could cause this and how
it can be fixed?  every time the left hand pane refreshes I get the
message popup, so whatever is wrong it evidently keeps the messages
RECENT insofar as the newmail feature is concerned.


-- 
***          E-Mail is NOT a SECURE channel          ***
James B. Byrne                mailto:ByrneJB@Harte-Lyne.ca
Harte & Lyne Limited          http://www.harte-lyne.ca
9 Brockley Drive              vox: +1 905 561 1241
Hamilton, Ontario             fax: +1 905 561 0757
Canada  L8E 3C3