#146 Won't work with Windows 7 and Office 2010 (both 64-bit)

open
nobody
9
2013-12-17
2013-02-12
Edward D. Hart
No

I need some help...I installed SpamBayes 1.1a6, but cannot get it working. I have Windows 7 (64-bit) and Office 2010, but nothing I have found so far makes it work. Here's a summary of what I have tried and found so far:

I looked for the log file, but did not find one. I also searched my hard drive for anything with SpamBayes in the name, but did not find any log files.
I went into Outlook, to the COM Add-Ins section, and SpamBayes was not listed.
I ran the outlook_addin_register.exe file in the SpamBayes/bin directory, then SpamBayes was in the COMS Add-Ins section and checked, but was still not loaded in Outlook 2010.
I restarted Outlook, then checked the COM Add-Ins again. This time it was there but un-checked. When I selected it, at the bottom of the box it said “Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in.”
After I checked it, I tried restarting Outlook again, and it was again un-checked. I re-checked the box, then restarted Outlook again, but it still did the same thing.
I verified that I am logged in as an administrator, and the SpamBayes folder is set to allow Full-Control. Just to make sure, I set it to allow Full-Control for everyone, but it did not make a difference.
I checked the DEP settings, it is set to “Turn on DEP for essential Windows programs and services only”
I also tried installing SpamBayes in C:\SpamBayes instead of the default folder, and then went through all of the above steps again, but it made no difference.

Can anyone help me out with this?

Discussion

  • Skip Montanaro
    Skip Montanaro
    2013-02-12

    Have you tried specifying a non-default location? Check the spambayes@python.org mailing list archives. If a search finds nothing, ping me (skip@pobox.com) and I'll dredge up some other peoples' insights.

     
  • Edward D. Hart
    Edward D. Hart
    2013-02-12

    • priority: 5 --> 9
    • labels: --> Install Problem (example)
     
  • Edward D. Hart
    Edward D. Hart
    2013-02-12

    Yes, I tried installing it to C:\SpamBayes and to C:\Program Files\SpamBayes instead of the default location. None of that helped. I also searched for "Office 2010" and "Outlook 2010" in the support requests but didn't find anything that helped.

     
  • Edward D. Hart
    Edward D. Hart
    2013-03-15

    • summary: Won't work with Windows 7 and Office 2010 --> Won't work with Windows 7 and Office 2010 (both 64-bit)
     
  • Edward D. Hart
    Edward D. Hart
    2013-03-15

    Has anyone come up with a 64-bit solution for SpamBayes yet?

     
  • I have the same problem, Win7 64bits and Office 2010 64bits.

    In the Add-in dialog, I can see deactivated SpamBayes but there is no file location (dll). I have tried a lot of times to re install in C:\SpamBayes but always with the same result.

    No log file so SpamBayes is not started.

    The first time there is a hint that the add-in cause errors, but this is possibly because there is no file location !

    When I tried to add manually the file outlook_addin.dll from C:\SpamBayes\Bin, Outlook says that the add-in is not valid.