#134 Personal folders not found with outlook 2007

open
nobody
None
5
2008-01-07
2008-01-07
James
No

I am trying to configure Spambayes 1.1a4 with Outlook 2007.
When I browse for folders in the configuration wizard my mailbox and public folders are listed but none of my personal folders are shown. There are also two folders shown which have no name, these seem to be duplicates of my mailbox and the public folders.
There are several errors in the log which is attached.

Discussion

  • James
    James
    2008-01-07

    Spambayes log file

     
    Attachments
  • Mark Hammond
    Mark Hammond
    2008-01-07

    Logged In: YES
    user_id=14198
    Originator: NO

    It appears you need to run the "inbox repair tool" - please see http://support.microsoft.com/kb/814441

     
  • James
    James
    2008-01-08

    Updated log file

     
    Attachments
  • James
    James
    2008-01-08

    Logged In: YES
    user_id=1975436
    Originator: YES

    Inbox repair tool found and repaired some errors but this did not resolve the problem.
    Exchange folders are shown but personal folders are not and there are un-named duplicates of each of the exchange folders.
    I have found that sometimes one of the personal folders is visible but the next time outlook is started it will be gone again, this has happened with each of the personal folders and seems to be random.

    File Added: spambayes2.log

     
  • Fraser Page
    Fraser Page
    2008-06-24

    Logged In: YES
    user_id=2127384
    Originator: NO

    I'm having this same problem.

    Inbox repair tool did nothing for me either. I've tried reinstalling and starting fresh with both 1.0.4 and 1.1a4.

    Browsing folders shows only 3 unnamed directories. Two of these directories are the Archive folder. The third is public folders.

    I have not seen any random folder visibility. Since I was alerted to the problem (it's on a co-worker's computer) I've only seen the same three unnamed folders.

    I believe this began with the installation of Outlook 2007.