From: Micah A. <mi...@ri...> - 2010-10-19 14:46:33
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I have a brand new WDC WD20EARS-00MVWB0 Caviar Green, the first thing I did was to plug it in and run smartctl -a and start running some tests. I noticed that while this disk is in the S.M.A.R.T. database, this odd message occured: SMART support is: Available - device has SMART capability. SMART support is: Enabled Error SMART Thresholds Read failed: Input/output error Smartctl: SMART Read Thresholds failed. What is the cause of this, and how can I fix it? thanks for your work on these tools, they are very useful, micah -- |
From: Dan L. <da...@ob...> - 2010-10-20 11:37:43
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On 10/19/10 16:45, Micah Anderson: > I have a brand new WDC WD20EARS-00MVWB0 Caviar Green > Error SMART Thresholds Read failed: Input/output error > Smartctl: SMART Read Thresholds failed. These WD drives are exceptional - they have 4kB physical sector size. But unless we know more about the problem we can't tell anything useful. Repeat the comand that cause failure, add '-r ioctl,2' to them and send result to us. Also, it would be nice if you mention operating system you are using. Unfortunately, I have no WD??EARS drive so my ability to help is limited. Dan |