#3015 503 service unavailable

closed-fixed
Rob Malda
None
5
2004-08-09
2004-08-02
George Rhoten
No

This is related to bug 999591. slashdot.org has been
giving me random 503 service unavailable messeges ever
since that recent upgrade regarding domain updates.
Sometimes I can view slashdot, and sometimes I can't.
I have to reload a few times before I can see the main
page.

I am using IE 6.0, Windows XP.

This problem is not limited to the Yesterday news, and
it's still happening today 8/2/2004.

Discussion

  • George Rhoten
    George Rhoten
    2004-08-02

    Logged In: YES
    user_id=107247

    ...and I can get this error messege from home and at work.

     
  • George Rhoten
    George Rhoten
    2004-08-02

    Logged In: YES
    user_id=107247

    ...and I can get the same "503 Service Unavailable" messege
    from mozilla when I log in.

     
  • Garrett Ward
    Garrett Ward
    2004-08-02

    Logged In: YES
    user_id=972667

    This happening to me as well... but only wtih firefox. IE
    loads it just fine everytime I try (thus far). I'm running
    Windows 2000 and FireFox .9

     
  • clippyhater
    clippyhater
    2004-08-02

    Logged In: YES
    user_id=1096175

    I've noticed the same problems.

    To alleviate the problem, simply delete all of the Slashdot
    cookies. Don't know why this works, but it does--hopefully
    the info will prove usefull for determining what's going on.

     
  • Kevin Day
    Kevin Day
    2004-08-02

    Logged In: YES
    user_id=689077

    Same for me, I haven't been able to get into slashdot for a day now.

    If my browser sends this:

    $ telnet slashdot.org 80
    Trying 66.35.250.150...
    Connected to slashdot.org.
    Escape character is '^]'.
    GET / HTTP/1.1
    Host: slashdot.org
    Connection: keep-alive
    User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/
    125.2 (KHTML, like Gecko) Safari/125.8
    Accept: */*
    Accept-Encoding: gzip, deflate;q=1.0, identity;q=0.5, *;q=0
    Accept-Language: en, ja;q=0.75, ja-jp;q=0.88, zh-cn;q=0.62, zh-tw;
    q=0.50, zh;q=0.38, ko-kr;q=0.25, ko;q=0.12
    Cookie: user=23954::XXXXXX; user=23954::XXXXXX

    HTTP/1.0 503 Service Unavailable
    Content-Type: text/html
    Content-Length: 169

    <html><head><title>503 Service Unavailable</title></
    head><body><h1>503 Service Unavailable</h1><p>The service is not
    available. Please try again later.</p></body></html>Connection closed
    by foreign host.

    If I take the cookie line out, it works fine.

     
  • Andre John Mas
    Andre John Mas
    2004-08-02

    Logged In: YES
    user_id=64005

    I think I have tracked down the situation which causes the
    problem and I need you guys to confirm this. The problem is
    the cookie:

    If you have the cookie set then the server tries confirming
    your login info and bang you get error 503. I strongly
    suspect that nicolae6 never got the issue with IE because
    (s)he never logged in with IE. If you delete the cookie for
    slashdot.org and then try again you should be able to access
    the web site. Try logging in and even IE gives you a 503
    error. Hence the problem is caused somewhere between the
    cookie and the user details database.

    At least that's the way I see it. Hope this helps the
    developers.

     
  • Eric Aversa
    Eric Aversa
    2004-08-02

    Logged In: YES
    user_id=1096301

    I received a 503 myself today at 19:25 EDT.

     
  • grey1
    grey1
    2004-08-03

    Logged In: YES
    user_id=1096613

    I saw it for most of yesterday (2-aug-2004), as an
    intermittent problem, once getting the 503 error instead of
    one of the ad images inside a page that had otherwise loaded
    correctly!

    I think the error is intermittent rather than necessarily tied to
    a cookie problem, but that's just my 2p worth...

     
  • Logged In: YES
    user_id=538143

    I am using Mozilla FireFox 0.9.2 and I am receving the same
    503 error when I attempt to connect to www.slashdot.org but
    if I type www.slashdot.com it will resolve to slashdot.org
    and will load. /. is my homepage and it loads at startup
    with the same 503 error. checked mozillazine and didn't see
    an mention of it on their end.

     
  • Josh Marotti
    Josh Marotti
    2004-08-03

    Logged In: YES
    user_id=350050

    I can verify that the cookie fix is working for me. I get a
    503, use firefox to just delete the slashdot cookies,
    relogin and as long as my session stays alive, I browse
    around fine. If the session dies, and slashdot tries to log
    in with the cookie... 503.

    For a quick fix, why not simply disable cookies and tell
    people its a quickfix to the 503 problems until you can find
    a permanent fix for the cookie issue.

     
  • Josh Marotti
    Josh Marotti
    2004-08-03

    Logged In: YES
    user_id=350050

    Oh, I found a caveat. If you disallow slashdot from writing
    cookies, you get a 503. So you shouldn't "stop" slashdot
    from writing cookies, just delete them if you get 503s.

    Wow, this is a wierd bug.

     
  • Dave Palmer
    Dave Palmer
    2004-08-03

    Logged In: YES
    user_id=381516

    okay, so following the recommendations here, i removed my
    cookie and then tried to log in, only to have the login.pl
    script throw me a 503.

    can anyone here do anything right???

     
  • Josh Marotti
    Josh Marotti
    2004-08-03

    Logged In: YES
    user_id=350050

    looks like the login is a bit shaky, now. Logging in sits
    until timeout for me, now. Ugh, I thought that was a good
    quickfix. Maybe not.

     
  • Ed Ackerman
    Ed Ackerman
    2004-08-03

    Logged In: YES
    user_id=25309

    I deleted my cookies, updated to firefox .9.2, and noticed a
    "public terminal" check box. If I check this box, I can
    login. If not, I can not, 503 error.

     
  • Ed Ackerman
    Ed Ackerman
    2004-08-03

    Logged In: YES
    user_id=25309

    I deleted my cookies, updated to firefox .9.2, and noticed a
    "public terminal" check box. If I check this box, I can
    login. If not, I can not, 503 error.

     
  • Sibil Llort
    Sibil Llort
    2004-08-03

    Logged In: YES
    user_id=356483

    IT'S NOT ABOUT COOKIES

    I don't know what it IS about, but you can get the 503 error
    without presenting any cookies. Just visit any /~user link,
    for instance http://slashdot.org/~cmdrtaco or
    http://slashdot.org/~trollback/journal. Even totally logged
    out (or using wget) you'll get the 503 error message half
    the time. Also you can get it trying to visit stats
    (http://slashdot.org/stats.pl).

    HTH, HAND.

     
  • Isaac Comer
    Isaac Comer
    2004-08-03

    Logged In: YES
    user_id=751196

    I haven't been to slashdot.org in at least a month. I try to
    go to the site and the first thing I get is 503. I'm
    thinking "did someone slashdot slashdot?".

    But apparently not. After several page refresh attempts it
    came up, although I had to wait several seconds for some of
    those attempts to time out, they weren't all instantaneous.

    Other info available upon correctly phrased requests from
    verified slashdot personnel. :-)

     
  • Chris Nandor
    Chris Nandor
    2004-08-03

    Logged In: YES
    user_id=3660

    It is not about cookies. Ignore fortknox, and trust sllort (I can't believe I
    just said that :-).

    We are working on the problem, and hope to fix it soon.

     
  • Josh Marotti
    Josh Marotti
    2004-08-03

    Logged In: YES
    user_id=350050

    but.... umm... well I.... if you.... but but but....

    *drops head in shame* ;-)

     
  • Jamie McCarthy
    Jamie McCarthy
    2004-08-08

    Logged In: YES
    user_id=3889

    This should be over at least for now ;)

     
  • Jamie McCarthy
    Jamie McCarthy
    2004-08-08

    • assigned_to: nobody --> cmdrtaco
    • status: open --> open-fixed
     
  • Rob Malda
    Rob Malda
    2004-08-09

    • status: open-fixed --> closed-fixed