#176 Contact Search Failed

closed-invalid
nobody
5
2012-11-10
2012-09-27
Kevin Ying
No

At some point after upgrading to 1.13.2, Contact Search started to fail.

It used to work previously so something changed.

I'm using pidgin-sipe in Windows to connect to Lync 2010.

I tried getting log results by using the Debug Window but nothing comes up when performing a Contact Search other than displaying a partial cert chain.

Discussion

  • Stefan Becker
    Stefan Becker
    2012-09-27

    So you are saying it used to work with 1.13.2 and then it started to fail? Or the upgrade to 1.13.2 broke it? I can't find anything in the changes between 1.13.1 and 1.13.2 which could explain such a failure.

    Please do the following

    - roll back to 1.13.1 to prove that 1.13.2 is the cause for this problem
    - run pidgin with --debug command line option to get a detailed log and attach it to this bug report

     
  • Stefan Becker
    Stefan Becker
    2012-09-27

    • labels: --> 2007 protocol problem
     
  • Stefan Becker
    Stefan Becker
    2012-09-27

    BTW: is there any chance that your company upgraded from OCS 2007 to Lync 2010 when this problem started?

    If that is the case then you are experiencing one of the greatest "user experience enhancements" that Microshit has ever come up with: dropping the AD based search (which supports partial string matches) and replacing it with the "improved" AddressBook Web Service (which only understands full string matches).

    So if you're used to that entering for first name "ti" and got back Tim's, Timothy's, Tina's, ... and now you get "no contact founds", then please try if you get a match by entering e.g. "Tim". Does that work?

     
  • Stefan Becker
    Stefan Becker
    2012-11-10

    No feedback from reporter. Assuming my comments answered his questions. Closing as INVALID

     
  • Stefan Becker
    Stefan Becker
    2012-11-10

    • status: open --> closed-invalid