#80 Desktop module problems

open
Lee / Pixol
5
2014-06-23
2012-10-24
Anonymous
No

Hello,
I have been using Sharpe for some time and while I find it really useful and functional, it is a bit buggy. As a matter of fact, it crashed in such a way that I could not get into it on startup from my profile, so I had to create another profile from scratch. That is only background, but the true issue is what happened after that clean install. In the configuration it shows the standard desktop icons/apps, but the desktop only shows a 32x32px gray icon (no caption). When I hover over it, the following error occurs: Access violation at address 03208B6C. Read of address 03208B6C. Again, this is after a CLEAN install. This behavior repeats if I try to install a desktop object - another gray box with the same error.

Please advise.
Thanks.
Jake

The details of the error are:

Exception class: EAccessViolation
Exception message: Access violation at address 03208B6C. Read of address 03208B6C.
Exception address: 03208B6C
------------------------------------------------------------------------------
System : Windows 7 Professional, Version: 6.1, Build: 1DB1, "Service Pack 1"
Processor: Intel, Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz, 1500 MHz MMX 64 bits DEP
Memory: 2047; free 1869
Display : 1280x800 pixels, 32 bpp
------------------------------------------------------------------------------
List of loaded modules:
[001D0000] C:\Program Files\Accessories\Desktop\SharpEnviro\SharpAPI.dll
<00400000> 0.0.0.0 - 0.0.0.0
SharpEnviro API Common Library
[00400000] C:\Program Files\Accessories\Desktop\SharpEnviro\SharpDesk.exe
0.0.0.0 - 0.0.0.0
SharpEnviro Desktop Component
[00500000] C:\Program Files\Accessories\Desktop\SharpEnviro\SharpThemeApiEx.dll
<00400000> 0.0.0.0 - 0.0.0.0
SharpEnviro Theme API Ex Common Library
[00580000] C:\Program Files\Accessories\Desktop\SharpEnviro\SharpCenterAPI.dll
<00400000> 0.0.0.0 - 0.0.0.0
SharpEnviro Center API Common Library
[10000000] C:\Program Files\Utilities\AnVir Task Manager Free\AnvirHook65.dll
6.5.0.0 - 6, 5, 0, 0
System wide hook. Implementation of windows buttons, extension of windows menu and Open/Save dialogs extensions.
[20000000] C:\Program Files\Accessories\Desktop\SharpEnviro\rtl100.bpl
11.0.2902.10471 - 11.0.2902.10471
CodeGear Component Package
[200E0000] C:\Program Files\Accessories\Desktop\SharpEnviro\vcl100.bpl
11.0.2902.10471 - 11.0.2902.10471
CodeGear Component Package
[21150000] C:\Program Files\Accessories\Desktop\SharpEnviro\borlndmm.dll
11.0.2902.10471 - 11.0.2902.10471
CodeGear Memory Manager
[69AF0000] C:\Windows\system32\MSIMG32.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
GDIEXT Client DLL
[6BE10000] C:\Windows\system32\dbghelp.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Windows Image Helper
[6E6A0000] C:\Windows\system32\icm32.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Color Management Module (CMM)
[6E6E0000] C:\Windows\system32\mscms.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Color Matching System DLL
[70480000] C:\Windows\system32\oledlg.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
OLE User Interface Support
[70670000] C:\Windows\system32\winspool.drv
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Spooler Driver
[706D0000] C:\Windows\system32\oleacc.dll
7.0.0.0 - 7.0.0.0 (win7sp1_gdr.110826-1504)
Active Accessibility Core Component
[70750000] C:\Windows\system32\wsock32.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Socket 32-Bit DLL
[71440000] C:\Windows\system32\mpr.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Multiple Provider Router DLL
[73A20000] C:\Windows\system32\winmm.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
MCI API DLL
[73A60000] C:\Windows\system32\ntmarta.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows NT MARTA provider
[73C40000] C:\Windows\system32\WindowsCodecs.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Microsoft Windows Codecs Library
[73F60000] C:\Windows\system32\dwmapi.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Desktop Window Manager API
[73FC0000] C:\Windows\system32\IconCodecService.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Converts a PNG part of the icon to a legacy bmp icon
[74220000] C:\Windows\system32\uxtheme.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft UxTheme Library
[74260000] C:\Windows\system32\propsys.dll
7.0.7601.17514 - 7.00.7600.16385 (win7_rtm.090713-1255)
Microsoft Property System
[743D0000] C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
6.10.7601.17514 - 6.10 (win7_rtm.090713-1255)
User Experience Controls Library
[74940000] C:\Windows\system32\version.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Version Checking and File Installation Libraries
[74AA0000] C:\Windows\system32\USERENV.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Userenv
[75310000] C:\Windows\system32\Secur32.dll
6.1.7601.17725 - 6.1.7601.17725 (win7sp1_gdr.111116-1503)
Security Support Provider Interface
[75330000] C:\Windows\system32\SSPICLI.DLL
6.1.7601.17725 - 6.1.7601.17725 (win7sp1_gdr.111116-1503)
Security Support Provider Interface
[75370000] C:\Windows\system32\apphelp.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Application Compatibility Client Library
[753C0000] C:\Windows\system32\CRYPTBASE.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Base cryptographic API DLL
[75440000] C:\Windows\system32\profapi.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
User Profile Basic API
[75550000] C:\Windows\system32\DEVOBJ.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Device Information Set DLL
[756C0000] C:\Windows\system32\CFGMGR32.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Configuration Manager DLL
[756F0000] C:\Windows\system32\KERNELBASE.dll
6.1.7601.17932 - 6.1.7601.17932 (win7sp1_gdr.120820-0419)
Windows NT BASE API Client DLL
[75740000] C:\Windows\system32\SETUPAPI.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Setup API
[758E0000] C:\Windows\system32\CLBCatQ.DLL
2001.12.8530.16385 - 2001.12.8530.16385 (win7_rtm.090713-1255)
COM+ Configuration Catalog
[75970000] C:\Windows\system32\Normaliz.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Unicode Normalization DLL
[75980000] C:\Windows\system32\MSCTF.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
MSCTF Server DLL
[75A50000] C:\Windows\system32\shell32.dll
6.1.7601.17859 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Windows Shell Common Dll
[766A0000] C:\Windows\system32\USER32.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
[76770000] C:\Windows\system32\SHLWAPI.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
[767D0000] C:\Windows\system32\iertutil.dll
9.0.8112.16450 - 9.00.8112.16450 (WIN7_IE9_GDR.120823-2222)
Run time utility for Internet Explorer
[76990000] C:\Windows\system32\msvcrt.dll
7.0.7601.17744 - 7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
[76A40000] C:\Windows\system32\USP10.dll
1.626.7601.17514 - 1.0626.7601.17514 (win7sp1_rtm.101119-1850)
Uniscribe Unicode script processor
[76AE0000] C:\Windows\system32\urlmon.dll
9.0.8112.16450 - 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
OLE32 Extensions for Win32
[76C00000] C:\Windows\system32\ole32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft OLE for Windows
[76D60000] C:\Windows\system32\NSI.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
NSI User-mode interface DLL
[76D70000] C:\Windows\system32\kernel32.dll
6.1.7601.17932 - 6.1.7601.17932 (win7sp1_gdr.120820-0419)
Windows NT BASE API Client DLL
[76E50000] C:\Windows\system32\oleaut32.dll
6.1.7601.17676 - 6.1.7601.17676
[76EE0000] C:\Windows\system32\comdlg32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Common Dialogs DLL
[76F60000] C:\Windows\system32\WS2_32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Windows Socket 2.0 32-Bit DLL
[76FA0000] C:\Windows\system32\GDI32.dll
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
GDI Client DLL
[76FF0000] C:\Windows\system32\IMAGEHLP.DLL
6.1.7601.17787 - 6.1.7601.17787 (win7sp1_gdr.120229-1502)
Windows NT Image Helper
[77020000] C:\Windows\system32\WLDAP32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Win32 LDAP API DLL
[77070000] C:\Windows\SYSTEM32\sechost.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
[770F0000] C:\Windows\system32\advapi32.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Advanced Windows 32 Base API
[77190000] C:\Windows\system32\WININET.dll
9.0.8112.16450 - 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
Internet Extensions for Win32
[772B0000] C:\Windows\SYSTEM32\ntdll.dll
6.1.7601.17725 - 6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
[773F0000] C:\Windows\system32\PSAPI.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Process Status Helper
[77400000] C:\Windows\system32\LPK.dll
6.1.7600.16385 - 6.1.7600.16385 (win7_rtm.090713-1255)
Language Pack
[77410000] C:\Windows\system32\IMM32.DLL
6.1.7601.17514 - 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
[77430000] C:\Windows\system32\RPCRT4.dll
6.1.7601.17514 - 6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
------------------------------------------------------------------------------

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