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Thank you for your comments. Customer Service
emails are answered in the order in which they are received.
The department is closed on weekends and holidays and there
will be a delay in response for comments sent during these
times. Replies are not instantaneous and are usually
answered within 72 hours.
IMPORTANT: We do not generally credit more than one or two
minutes for shows with problems if you have chosen to
continue to stay in the show. Please log off immediately to
get full refunds for problems or technical issues.