Re: [proteowizard-support] MSConvert help needed

[Parag M. <pa...@st...>]

Hi Samantha,

Perhaps try re-installing:

http://sjsupport.thermofinnigan.com/public/detail.asp?id=703

Best,
~ Parag M ~

On Aug 31, 2013, at 1:37 PM, Samantha Drake <sam...@ho...> wrote:

> Hello,
> Whenever I try to use MSConvert to convert Thermo Xcalibur .raw files to any other file type, I'm getting the following message:
> 
> Starting...
> Opening file...
> Calculating SHA1 checksum...
> Processing...
> Failed - System.Exception: [SpectrumList_Thermo::spectrum()] Error retrieving spectrum "controllerType=0 controllerNumber=1 scan=1": [ThermoRawFile] [ScanInfoImpl::initTrailerExtra(), GetTrailerExtraForScanNum()] Failed call to XRawfile: Incorrect function.
>    at pwiz.CLI.msdata.MSDataFile.write(MSData msd, String filename, WriteConfig config, IterationListenerRegistry iterationListenerRegistry)
>    at MSConvertGUI.MainLogic.processFile(String filename, Config config, ReaderList readers)
>    at MSConvertGUI.MainLogic.Go(Config config)
> 
> Please could you advise what I need to do to overcome this problem?  I don't know if this is relevant, but my computer is running Windows 8 and, although it's meant to be a 64 bit processor, I kept getting error messages whenever I tried to install the 64-bit version of ProteoWizard but was able to install the standard "Windows Installer" version.
> 
> Thank you in advance for your help; I look forward to hearing from you soon.
> 
> Kind regards,
> Samantha
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