#396 Corrupt database - claims "wrong password"

v1.0_(example)
closed
Rony Shapiro
None
1
2013-12-12
2013-12-12
Marko Cosic
No

Hi folks,

I've come a cropper with passwordsafe and wonder if you could advise:

I use it to store a variety of passwords. Android app on the phone (used read-only) and the app77 version on a Macbook Pro retina (rear-write). I appreciate that this sourceforge is for neither of these versions but as the original application I hope that the databse is best understood here.

It worked well when previously used with windows. I transferred the database to the mac and have used the app77 version to work with it since. Upon trying to log in to the database I receive a "wrong password" error. I haven't changed the master password. Copying the database (59 kB) from mac to the android handset I receive the same "wrong password" error.

An older (September, 39 kB) version from the phone opens just fine. I looked for a .ibak, renamed it .psafe3, and it opens fine but unfortunately they're from May this year, back when I was still using windows. It would appear that the app77 has either written backups to a location I'm unaware of, or hasn't written them at all. Stupidly I hadn't checked this until bitten by it now.

I've added a lot of details (notes) rather than passwords to the database since the previous working copy. (passwords easy to recover via letter/email etc, the notes less so!) Is there any way to recover a garbled database, or perhaps extract what's there even if the various checksums are garbled? I know the master password used to encrypt it.

FWIW the machine was upgraded to Mac OS X v10.9 very recently, though I can't say for certain whether the failure occurred at the same time or not.

Thanks for any assistance!

Related

Support Requests: #396

Discussion

  • Rony Shapiro
    Rony Shapiro
    2013-12-12

    You might want to check if and where the app77 version keeps backup files.
    Other than that, not much I can offer. Did you try app77's support?

     
    • Marko Cosic
      Marko Cosic
      2013-12-12

      Hi Rony,

      Backup files... ...crashplan... ...success. I feel just the slighest
      bit stupid for having posted that ticket now, but thank you so much
      for the phrase that made me think to try crashplan! :-o

      For what it's worth App77's implementation appears not to keep backup
      files, which is a bit shit. Presumably it wants you to use iCloud or
      similar Apple products to do its versioning for you. I did fire a
      support ticket but no response as of yet.

      Cheers,

      --
      Marko

      On 12 December 2013 15:01, Rony Shapiro ronys@users.sf.net wrote:

      You might want to check if and where the app77 version keeps backup files.
      Other than that, not much I can offer. Did you try app77's support?


      [support-requests:#396] Corrupt database - claims "wrong password"

      Status: open
      Created: Thu Dec 12, 2013 02:26 PM UTC by Marko Cosic
      Last Updated: Thu Dec 12, 2013 02:26 PM UTC
      Owner: nobody

      Hi folks,

      I've come a cropper with passwordsafe and wonder if you could advise:

      I use it to store a variety of passwords. Android app on the phone (used
      read-only) and the app77 version on a Macbook Pro retina (rear-write). I
      appreciate that this sourceforge is for neither of these versions but as the
      original application I hope that the databse is best understood here.

      It worked well when previously used with windows. I transferred the database
      to the mac and have used the app77 version to work with it since. Upon
      trying to log in to the database I receive a "wrong password" error. I
      haven't changed the master password. Copying the database (59 kB) from mac
      to the android handset I receive the same "wrong password" error.

      An older (September, 39 kB) version from the phone opens just fine. I looked
      for a .ibak, renamed it .psafe3, and it opens fine but unfortunately they're
      from May this year, back when I was still using windows. It would appear
      that the app77 has either written backups to a location I'm unaware of, or
      hasn't written them at all. Stupidly I hadn't checked this until bitten by
      it now.

      I've added a lot of details (notes) rather than passwords to the database
      since the previous working copy. (passwords easy to recover via letter/email
      etc, the notes less so!) Is there any way to recover a garbled database, or
      perhaps extract what's there even if the various checksums are garbled? I
      know the master password used to encrypt it.

      FWIW the machine was upgraded to Mac OS X v10.9 very recently, though I
      can't say for certain whether the failure occurred at the same time or not.

      Thanks for any assistance!


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      https://sourceforge.net/p/passwordsafe/support-requests/396/

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      --
      M

      +44 7774 524 114
      41 Verulam Way, Cambridge, CB4 2HJ, United Kingdom

       

      Related

      Support Requests: #396

  • Marko Cosic
    Marko Cosic
    2013-12-12

    Backup files... ...crashplan... ...success. I feel just the slighest bit stupid for having posted this ticket now, but thank you so much for the phrase that made me remember that crashplan icon sitting happily in the background.

    For what it's worth App77's implementation appears not to keep backup files, which is a bit shit. Presumably it wants you to use iCloud or similar Apple products to do its versioning for you. I did open a support ticket with tem but no response as of yet.

     
  • Rony Shapiro
    Rony Shapiro
    2013-12-12

    • status: open --> closed
    • assigned_to: Rony Shapiro