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#318 Cann't log in with fingertips software

closed
nobody
5
2013-09-24
2011-09-16
Anonymous
No

I was used Password Safe many years in invirnment: SONY VAIO, Win XP, Protector Suite QL (from UPEK).
Daily I have migrated to new WAIO with Win 7.
I have tried two different fingertips software: TrueSuite (pre-installed) and Protector Suite QL 2011 and no one can to store password tthet I tiped in the Password Safe window. I used only English letters, but saved password is null (empty).
Help, please.

Discussion

  • Rony Shapiro
    Rony Shapiro
    2011-09-18

    Hi,

    This is probably due to the way PasswordSafe tries to protect password entry fields.
    You might want to try the following:
    1. Fully exit PasswordSafe (via File->Exit)
    2. Set the environment variable PWS_PW_MODE to "NORMAL" (without the quotes)
    3. Restart PasswordSafe.

    You should now be able to use your fingerprint software to enter the master password to PasswordSafe.

    Let me know how it goes.

    Rony

     
  • Rony Shapiro
    Rony Shapiro
    2013-09-24

    • Status: pending --> closed