Autotype fails to run, but only for [alt]

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Marshall
2013-10-15
2014-02-17
  • Marshall
    Marshall
    2013-10-15

    Any entry that doesn't use the default browser fails to run the autotype. I have also seen this for the "run command" action.

    There is a workaround; but obviously I'd like to see the issue fixed instead.

    Has anyone else experienced this?
    Is there a fix?

    Steps to reproduce:

    1. Open Password Safe 3.29(4985)
    2. Double click an entry that uses the [alt] browser. E.g.
      URL: [alt]https://www.facebook.com/
      Note: IE opens https://www.facebook.com/; but nothing will be entered.
    3. WORKAROUND:
      1. Switch to an open Firefox browser (This is my default browser)
      2. Switch back to IE
        Note: Autotype now runs.
     
    • fernando
      fernando
      2013-10-15

      Confirm:
      1- Your concern is one step: "Browser to URL + Autotype",
      not two step: "Browse to URL" then "Autotype"?

      2- [alt] client is Internet Explorer?

      Test:
      1- Some entry with [alt] URL entry do... "Browse to URL"
      Where is focus? Press a Tab key; where is focus?

      2- For some NON [alt] entry repeat above test.
      Where is focus? Press a Tab key; where is focus?

      3- In Windows Run box or at command prompt do entry...
      iexplore https://www.facebook.com
      Where is focus? Press a Tab key; where is focus?

      4- In Windows Run box or at command prompt do entry...
      https://www.facebook.com
      Where is focus? Press a Tab key; where is focus?

      You should see that problem is Internet Explorer;
      where the client places initial focus.

       
  • Marshall
    Marshall
    2013-10-15

    Hey Fernando,

    Yes, my concern is "Browser to URL + Autotype". And yes, my [alt] client is Internet Explorer.

    No, this isn't an IE issue. Please refer to my original post; specifically step 3. Just the same, here are the tests you requested. I've included a "Test 0" which is my original post.

    Test 0: "Browse to URL + Autotype" using an [alt] entry
    URL: [alt]https://www.facebook.com/
    Action: Select "Browse to URL + Autotype"
    Results: IE successfully browses to https://www.facebook.com/. Focus is on the "Email or Phone" field.
    Action: Wait 5 minutes
    Results: No change. IE remains on the "Email or Phone" field.
    Action: Switch to an already opened Firefox session. Immediatly switch back to previously opened IE session.
    Results: Autotype begins to run. End-user is successfully logged into facebook.com

    Test 1: "Browse to URL" using an [alt] entry
    URL: [alt]https://www.facebook.com/
    Action: Select "Browse to URL"
    Results: IE successfully browses to https://www.facebook.com/. Focus is on the "Email or Phone" field.
    Action: Pressed the tab key
    Results: Focus changes to the "Password" field.

    Test 2: "Browse to URL" using default browser
    URL: https://www.facebook.com/
    Action: Select "Browse to URL"
    Results: Firefox successfully browses to https://www.facebook.com/. Focus is on the "Email or Phone" field.
    Action: Pressed the tab key
    Results: Focus changes to the "Password" field.

    Test 3: Start IE from command prompt
    Action: Open cmd.exe and execute: "C:\Program Files\Internet Explorer\iexplore.exe" https://www.facebook.com/
    Results: A new instance of IE starts and successfully browses to https://www.facebook.com/. Focus is on the "Email or Phone" field.
    Action: Pressed the tab key
    Results: Focus changes to the "Password" field.

    Test 4: Run URL as command
    Action: Open cmd.exe and execute: https://www.facebook.com/
    Results: 'https:' is not recognized as an internal or external command,
    operable program or batch file.

     
    • fernando
      fernando
      2013-10-20

      hello,
      i do not use the browse+autotype feature.
      i setup test environment to mimic your usage.
      yes i now see similar behavior as your complaint.

       
  • Berkhout
    Berkhout
    2014-02-17

    I have the same problem (Browse to URL + Autotype) with my default browser, which is Cyberfox 27.0, a 64-bit clone of Firefox. The command opens the browser and displays the correct page, but autotype does not run. Switching to another window (DOES NOT HAVE TO BE A BROWSER!) and immediately switching back with mouseclicks makes autotype run.
    The problem occurs both in PWS 3.31 and 3.33.