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Error In Performance Module

2010-08-31
2013-06-05
  • Hello,

    I tried upgrading my system from 2.5 to 2.6. However, I didnt get any installer advising of upgrade steps required in terms of database etc. Also, I have logged in and cant see the submenu items on the performance module the only thing showing is reviews which when i click on comes up with a blank page. any help rendered will be appreciated

     
  • Samantha:

    Sorry - got pulled away from this project for a while. I just installed OrangeHRM 2.6 Beta 5 and get the same problem. We are using GoDaddy as our host and have several other applications running on our server without any problem. Also, OrangeHRM 2.5 works just fine, as does everything in 2.6 except for the Performance Module. The installation is running on the parent account within its own directory directly under /html/. I'm happy to check and change the apache.conf file if that is that is required, so can you tell me what to look for?

    Here is the error code again for reference - I did not check to see if it is exactly the same as the previous one, but it is substantially similar.

    Best Regards,

    Peter

    Code: Select all
        404 | Not Found | sfError404Exception
        Empty module and/or action after parsing the URL "index.php/performance/viewReview/mode/new" (/).
        stack trace

            * at ()
              in SF_ROOT_DIR/lib/vendor/symfony/lib/controller/sfFrontWebController.class.php line 44 …
                      41.
                      42.       if (empty($moduleName) || empty($actionName))
                      43.       {
                      44.         throw new sfError404Exception(sprintf('Empty module and/or action after parsing the URL "%s" (%s/%s).', $request->getPathInfo(), $moduleName, $actionName));
                      45.       }
                      46.
                      47.       // make the first request
            * at sfFrontWebController->dispatch()
              in SF_ROOT_DIR/lib/vendor/symfony/lib/util/sfContext.class.php line 159 …
                     156.    */
                     157.   public function dispatch()
                     158.   {
                     159.     $this->getController()->dispatch();
                     160.   }
                     161.
                     162.   /**
            * at sfContext->dispatch()
              in SF_ROOT_DIR/web/index.php line 13 …
                      10. require_once(dirname(__FILE__).'/../config/ProjectConfiguration.class.php');
                      11.
                      12. $configuration = ProjectConfiguration::getApplicationConfiguration('orangehrm', 'prod', true);
                      13. sfContext::createInstance($configuration)->dispatch();
        14.

        symfony settings …

        app_items_per_page: 50
        app_sort_asc_class: ASC
        app_sort_default_class: null
        app_sort_desc_class: DESC
        sf_admin_module_web_dir: /sfDoctrinePlugin
        sf_admin_web_dir: /sf/sf_admin
        sf_app: orangehrm
        sf_app_base_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache/orangehrm
        sf_app_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache/orangehrm/prod
        sf_app_config_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/apps/orangehrm/config
        sf_app_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/apps/orangehrm
        sf_app_i18n_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/apps/orangehrm/i18n
        sf_app_lib_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/apps/orangehrm/lib
        sf_app_module_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/apps/orangehrm/modules
        sf_app_template_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/apps/orangehrm/templates
        sf_apps_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/apps
        sf_cache: false
        sf_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache
        sf_calendar_web_dir: /sf/calendar
        sf_charset: utf-8
        sf_check_lock: false
        sf_check_symfony_version: false
        sf_compressed: false
        sf_config_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache/orangehrm/prod/config
        sf_config_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/config
        sf_csrf_secret: 'kafkasipi3#iadfsakf'
        sf_data_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/data
        sf_debug: true
        sf_default_culture: en
        sf_doc_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/doc
        sf_enabled_modules:
          - default
        sf_environment: prod
        sf_error_404_action: error404
        sf_error_404_module: default
        sf_error_reporting: 341
        sf_escaping_method: ESC_SPECIALCHARS
        sf_escaping_strategy: true
        sf_etag: true
        sf_i18n: true
        sf_i18n_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache/orangehrm/prod/i18n
        sf_lazy_cache_key: true
        sf_lib_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/lib
        sf_log_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/log
        sf_logging_enabled: false
        sf_login_action: login
        sf_login_module: auth
        sf_max_forwards: 5
        sf_module_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache/orangehrm/prod/modules
        sf_module_disabled_action: disabled
        sf_module_disabled_module: default
        sf_no_script_name: false
        sf_orm: doctrine
        sf_plugins_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/plugins
        sf_rich_text_js_dir: js/tiny_mce
        sf_root_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony
        sf_secure_action: secure
        sf_secure_module: default
        sf_standard_helpers:
          - Partial
          - Cache
          - Form
          - Orange
          - Url
          - I18N
        sf_strip_comments: true
        sf_symfony_lib_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/lib/vendor/symfony/lib
        sf_template_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache/orangehrm/prod/template
        sf_test_cache_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/cache/orangehrm/prod/test
        sf_test_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/test
        sf_upload_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/web/uploads
        sf_use_database: true
        sf_validation_error_class: form_error
        sf_validation_error_id_prefix: error_for_
        sf_validation_error_prefix: ' ↓ '
        sf_validation_error_suffix: '  ↓'
        sf_web_debug: false
        sf_web_debug_web_dir: /sf/sf_web_debug
        sf_web_dir: /home/content/i/t/o/mysite/html/orange26-5/symfony/web

        request …

        parameterHolder: {  }
        attributeHolder: {  }

        response …

        options:
          http_protocol: HTTP/1.1
          logging: ''
          charset: utf-8
          send_http_headers: true
          content_type: 'text/html; charset=utf-8'
        cookies: {  }
        httpHeaders:
          Content-Type: 'text/html; charset=utf-8'
        javascripts: {  }
        stylesheets: {  }
        metas: {  }
        httpMetas: {  }

        user …

        options:
          auto_shutdown: false
          culture: null
          default_culture: en
          use_flash: true
          logging: ''
          timeout: 1800
        attributeHolder: {  }
        culture: en

        global vars …

        cookie:
          Loggedin: 'True'
          PHPSESSID: 82884be489003c261b2eeff108cabb19
        env:
          DOCUMENT_ROOT: /home/content/i/t/o/mysite/html
          GATEWAY_INTERFACE: CGI/1.1
          HTTP_ACCEPT: 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8'
          HTTP_ACCEPT_CHARSET: 'ISO-8859-1,utf-8;q=0.7,*;q=0.7'
          HTTP_ACCEPT_ENCODING: 'gzip,deflate'
          HTTP_ACCEPT_LANGUAGE: 'en-us,en;q=0.5'
          HTTP_CONNECTION: keep-alive
          HTTP_COOKIE: 'PHPSESSID=82884be489003c261b2eeff108cabb19; Loggedin=True'
          HTTP_HOST: www.mysite.com
          HTTP_KEEP_ALIVE: '115'
          HTTP_REFERER: 'http://www.mysite.com/orange26-5/index.php?uniqcode=KPI&menu_no_top=performance&uri=./symfony/web/index.php/performance/viewReview/mode/new'
          HTTP_USER_AGENT: 'Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3'
          PATH: '/bin:/usr/bin:/usr/local/bin'
          PATH_INFO: /orange26-5/symfony/web/index.php/performance/viewReview/mode/new
          PATH_TRANSLATED: /home/content/i/t/o/mysite/html/orange26-5/symfony/web/index.php
          PHPRC: /home/content/i/t/o/mysite/html
          QUERY_STRING: ''
          RAILS_ENV: production
          REDIRECT_STATUS: '200'
          REMOTE_ADDR: 210.4.164.147
          REMOTE_PORT: '63638'
          REQUEST_METHOD: GET
          REQUEST_URI: /orange26-5/symfony/web/index.php/performance/viewReview/mode/new
          SCRIPT_FILENAME: /home/content/i/t/o/mysite/html/orange26-5/symfony/web/index.php
          SCRIPT_NAME: /orange26-5/symfony/web/index.php
          SCRIPT_URI: 'http://www.mysite.com/orange26-5/symfony/web/index.php/performance/viewReview/mode/new'
          SCRIPT_URL: /orange26-5/symfony/web/index.php/performance/viewReview/mode/new
          SERVER_ADDR: 97.74.144.174
          SERVER_ADMIN: support@supportwebsite.com
          SERVER_NAME: www.mysite.com
          SERVER_PORT: '80'
          SERVER_PROTOCOL: HTTP/1.1
          SERVER_SIGNATURE: "<ADDRESS>Apache/1.3.33 Server at www.mysite.com Port 80</ADDRESS>\n"
          SERVER_SOFTWARE: Apache
          SPI: 'TRUE'
        files: {  }
        get: {  }
        post: {  }
        server:
          DOCUMENT_ROOT: /home/content/i/t/o/mysite/html
          GATEWAY_INTERFACE: CGI/1.1
          HTTP_ACCEPT: 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8'
          HTTP_ACCEPT_CHARSET: 'ISO-8859-1,utf-8;q=0.7,*;q=0.7'
          HTTP_ACCEPT_ENCODING: 'gzip,deflate'
          HTTP_ACCEPT_LANGUAGE: 'en-us,en;q=0.5'
          HTTP_CONNECTION: keep-alive
          HTTP_COOKIE: 'PHPSESSID=82884be489003c261b2eeff108cabb19; Loggedin=True'
          HTTP_HOST: www.mysite.com
          HTTP_KEEP_ALIVE: '115'
          HTTP_REFERER: 'http://www.mysite.com/orange26-5/index.php?uniqcode=KPI&menu_no_top=performance&uri=./symfony/web/index.php/performance/viewReview/mode/new'
          HTTP_USER_AGENT: 'Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3'
          PATH: '/bin:/usr/bin:/usr/local/bin'
          PATH_INFO: /orange26-5/symfony/web/index.php/performance/viewReview/mode/new
          PATH_TRANSLATED: /home/content/i/t/o/mysite/html/orange26-5/symfony/web/index.php
          PHPRC: /home/content/i/t/o/mysite/html
          PHP_SELF: /orange26-5/symfony/web/index.php/performance/viewReview/mode/new
          QUERY_STRING: ''
          RAILS_ENV: production
          REDIRECT_STATUS: '200'
          REMOTE_ADDR: 210.4.164.147
          REMOTE_PORT: '63638'
          REQUEST_METHOD: GET
          REQUEST_TIME: 1274794018
          REQUEST_URI: /orange26-5/symfony/web/index.php/performance/viewReview/mode/new
          SCRIPT_FILENAME: /home/content/i/t/o/mysite/html/orange26-5/symfony/web/index.php
          SCRIPT_NAME: /orange26-5/symfony/web/index.php
          SCRIPT_URI: 'http://www.mysite.com/orange26-5/symfony/web/index.php/performance/viewReview/mode/new'
          SCRIPT_URL: /orange26-5/symfony/web/index.php/performance/viewReview/mode/new
          SERVER_ADDR: 97.74.144.174
          SERVER_ADMIN: support@supportwebsite.com
          SERVER_NAME: www.mysite.com
          SERVER_PORT: '80'
          SERVER_PROTOCOL: HTTP/1.1
          SERVER_SIGNATURE: "<ADDRESS>Apache/1.3.33 Server at www.mysite.com Port 80</ADDRESS>\n"
          SERVER_SOFTWARE: Apache
          SPI: 'TRUE'
          argc: 0
          argv: {  }
        session:
          PIM_MENU_TYPE: left
          WPATH: /orange26-5
          empID: null
          empNumber: null
          fname: mysite
          hp-action: ''
          hp-module: PIM
          hp-role: Admin
          isAcceptor: false
          isAdmin: 'Yes'
          isDirector: false
          isManager: false
          isOfferer: false
          isProjectAdmin: false
          isSupervisor: false
          ldap: disabled
          ldapStatus: disabled
          localRights: { add: false, edit: false, delete: false, view: false, repDef: true }
          path: /home/content/i/t/o/mysite/html/orange26-5
          posted: false
          printBenefits: enabled
          styleSheet: orange
          symfony/user/sfUser/attributes: {  }
          symfony/user/sfUser/culture: en
          timePeriodSet: 'No'
          user: USR001
          userGroup: USG001
          userTimeZoneOffset: '9'

        symfony v.1.2.8 - php 5.2.8
        for help resolving this issue, please visit http://www.symfony-project.org/.

     
  • Having a VERY similar issue with 2.6B2 running on Ubuntu…everything runs except ANYTHING under "Performance". Checked the errors and permissions everything appears good except "/config_config_handlers.yml.php" does not exist. Entire error below.

    Warning: copy(/home/administrator/public_html/hr/symfony/cache/orangehrm/prod/config/config_config_handlers.yml.php) : failed to open stream: Permission denied in /home/administrator/public_html/hr/symfony/lib/vendor/symfony/lib/config/sfConfigCache.class.php on line 356

    Warning: chmod() : No such file or directory in /home/administrator/public_html/hr/symfony/lib/vendor/symfony/lib/config/sfConfigCache.class.php on line 362

    Warning: sfConfigCache::require(/home/administrator/public_html/hr/symfony/cache/orangehrm/prod/config/config_config_handlers.yml.php) : failed to open stream: No such file or directory in /home/administrator/public_html/hr/symfony/lib/vendor/symfony/lib/config/sfConfigCache.class.php on line 276

    Fatal error: sfConfigCache::require() : Failed opening required '/home/administrator/public_html/hr/symfony/cache/orangehrm/prod/config/config_config_handlers.yml.php' (include_path='.:/usr/share/php:/usr/share/pear') in /home/administrator/public_html/hr/symfony/lib/vendor/symfony/lib/config/sfConfigCache.class.php on line 276

     
  • Hi,

    Do you manage to get "Performance" module working in 2.6? I just installed into IIS7, with FastCGI, PHP and MySQL. Everything is working find except the "Performance" module. It is keeping to loop when any menu in "Performance" is clicked.

    Anyone can advise?

     
  • Hi, I managed to get this working on XAMPP 1.7.3 on Windows 2008 platform. I am now able to get Performance working without problem.