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#48 unsuccessful upgrade to 5.0 from 4.9

V4.9
open-accepted
9
2012-08-14
2012-08-14
Newtron35
No

In upgrading from 4.9 to 5.0, the software doesn't allow any access via login. Any level of users are unable to enter the system. This has been reported by multiple users. Our system uses mysql 5.5 and apache 2 on Mac OSX. We even attempted to ensure passwords were compliant with the new 5.0 requirements (8 characters to include one number and one special character) but this didn't resolve anything. More instances of this are documented on opensis's forum: http://os4ed.com/forum/viewtopic.php?f=3&t=999

Discussion

  • Newtron35
    Newtron35
    2012-08-14

    • priority: 5 --> 9
     
  • admin@OS4ED
    admin@OS4ED
    2012-08-14

    Please email your database backup to support@os4ed.com and we will do the upgrade for you.

     
  • admin@OS4ED
    admin@OS4ED
    2012-08-14

    • status: open --> open-accepted
     
  • admin@OS4ED
    admin@OS4ED
    2012-08-14

    • assigned_to: nobody --> ritwikch