nms is a set of simple CGI scripts that are offered as a replacement for the scripts in Matt's Script Archive.

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Categories

CGI Scripts

License

Other License

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Other Useful Business Software
Manage queues and reduce operational costs Icon
Manage queues and reduce operational costs

Improve the waiting experience, gather service intelligence, and make data-driven decisions.

Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.
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User Reviews

  • Thanks for Nms-cgi, it's great!
    1 user found this review helpful.
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Additional Project Details

Languages

English

Intended Audience

End Users/Desktop

User Interface

Web-based

Programming Language

Perl

Related Categories

Perl CGI Scripts

Registered

2001-11-08