Issues with Google App

2012-12-30
2013-06-12
  • Erik Catalfu
    Erik Catalfu
    2012-12-30

    I have tried several of the mxhero products and up until yesterday they were working fine.  Now once I have the products installed all out bound traffic never makes it to the recipient and no error is returned.  I still receive emails.  I remove he apps and about 10 minutes later all email function is restored.  It was suggested I update my TTL and give my Google servers different priorities.   It has been approximately 24 hours and there is still no sign of all outbound traffic.  Any suggestions would be appreciated.  Like I said the products were working well for over a week and then all outbound traffic stop being routed.

     
  • Thank you for your report. Our engineers are still working on finding the root cause of the instability. Service seems to have returned. I will update you here when additional information comes in.

    Thanks again for the message.

     
  • Erik Catalfu
    Erik Catalfu
    2012-12-30

    That is awesome.  I am starting to see all that traffic now.  Thank you.  I thought I misconfigured something but it looks like things are working again.