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#984 Missing audio for wireless headset (mumble only fault)

Current_snapshot
open
Mikkel Krautz
audio (2)
unspecified
5
2013-06-20
2013-05-02
Christian
No

There is an issue with audio support for my wireless headset (noname).

No audio is transmitted in either direction.

I have the following details available:

Unit-manager info:
USB\VID_0451&PID_16BB&REV_0001&MI_00
(Listed as General USB audio)

I believe it is a Texas instruments (VID_0451) SoC device, probably a PurePath device:
http://www.ti.com/paramsearch/docs/parametricsearch.tsp?family=wireless&familyId=936&sectionId=646&tabId=2736&uiTemplateId=WLS_PRDSRCH_T

Also the following probably points to the problem:
<W>2013-05-02 21:51:21.553 AudioInput: 40000 bits/s, 48000 hz, 480 sample
<W>2013-05-02 21:51:21.555 WASAPIInput: Latencies 100000 30000 => 100000
<W>2013-05-02 21:51:21.555 WASAPIInput: Mic Subformat is not IEEE Float: hr=0x00000000
<W>2013-05-02 21:51:21.557 WASAPIOutput: Latencies 100000 30000 => 100000
<W>2013-05-02 21:51:21.557 WASAPIOutput: Subformat is not IEEE Float: hr=0x00000000
<W>2013-05-02 21:51:27.159 AudioInput: 40000 bits/s, 48000 hz, 480 sample
<W>2013-05-02 21:51:27.160 WASAPIInput: Latencies 100000 30000 => 100000
<W>2013-05-02 21:51:27.160 WASAPIInput: Mic Subformat is not IEEE Float: hr=0x00000000
<W>2013-05-02 21:51:27.161 WASAPIOutput: Latencies 101587 30000 => 100000
<W>2013-05-02 21:51:27.171 WASAPIOutput: Stream Latency 116100 (2646)
<W>2013-05-02 21:51:27.171 WASAPIOutput: Periods 10158us 3000us (latency 11610us)
<W>2013-05-02 21:51:27.171 WASAPIOutput: Buffer is 60000us (5)
<W>2013-05-02 21:51:27.172 AudioOutput: Initialized 2 channel 44100 hz mixer

The device works for other sources (battlefield: bad company 2, system sounds etc.)

Discussion

  • Kissaki
    Kissaki
    2013-05-11

    What makes you think the headset is the problem?

    The log you posted seems to me to just be information, and not indicate a problem!?

     
  • Christian
    Christian
    2013-05-11

    It is the problem with the headset IN COMBINATION with Mumble in WASAPI mode,
    I believe something is going wrong when mumble opens the device, and the effect is that nothing related to audio works.

    This only happens for Mumble, and only when using WASAPI, as it works fine for DirectInput (XP mode), as well as for other programs.

    Mumble also works fine on other sound devices in my system.

     
  • CodeWizard
    CodeWizard
    2013-06-20

    I've tried it on my Win8 System in WASAPI Mode with the following headsets

    Logitech H600 - Don't work
    Logitech H330 - Don't work
    Logitech H390 - Works

    If i set Mumble to Vista Compability and therefore turn the Mode to DirectSound all three of them work fine.