#328 Problems with webmail - HELP!!

open
nobody
None
5
2006-06-22
2006-06-22
grazingadam
No

Hi,

I use moregroupware webmail version 0.7.2 for my
organisation and recently I have been experiencing
several problems with the programme. Suddenly I am
unable to access archived emails received 2 months or
longer ago – this error messages appears:

This E-mail can not be found on the filesystem, is
damaged or possibly in use.
Number in Database: message_id=24389
Filename: Disabled for security reasons.

As many of these emails contain information I need, I
really need to work out how I can read these emails.

Also this week another problem has developed where
emails that I am sending are not getting through to the
recipients even though according to webmail the
messages are being sent successfully.

I don’t really know how the technical support for the
webmail works as I inherited this system from a
previous administrator but would very much appreciate
some guidance as my organisation relies on this system
for communications.

Many thanks, Adam Cormack
Email: adamcormack23@hotmail.com
adam.cormack@grazinganimalsproject.info
Tel: +44 (0)1636 670095

Discussion

  • Logged In: YES
    user_id=109671

    please first upgrade to the latest released version and then
    try again. Also look in the error logs of your webserver, it
    might be that the user running the webserver has no access
    to those files anymore (if you changed anything)

    Franky