Re: [mantisbt-help] Mantis not sending emails

[<nas...@wi...>]

Hi Shawn,
 
I have tried this option as well. When I click on the lost password link, I am not getting any error message rather I am getting a message as 'message sent to the provided email address', but no mails are coming to the user from Mantis.
 
Regards,
Naseer.

________________________________

From: Shawn Hill [mailto:nya...@gm...]
Sent: Wed 4/28/2010 2:50 AM
To: Help with Mantis
Subject: Re: [mantisbt-help] Mantis not sending emails


Hi, 

I suggest that you're not getting the reset mails as you mail server is not working.  When you click the 'Lost Password' link on the logon screen, keep a close eye on the page as it refreshes, you may see a page with an error message appearing, this may give you a clue as to what the problem is.

Shawn


On Wed, Apr 28, 2010 at 9:12 AM, <nas...@wi...> wrote:


	Hi,
	
	Thanks for the reply.
	
	
	I am not using GMAIL. I am using my corporate intranet ("abc.domain.com <http://abc.domain.com/> ") for sending the mails.
	
	Also, I am not getting the mails while resetting the password. I don't know how to resolve this. Is it ok if I just set the 'password_reset' flag to ON in config_inc.php file for this, or do I need to do some thing else.
	

	Pls provide me some pointers on this.
	
	
	Thanks,
	Naseer.
	
	________________________________
	
	From: Shawn Hill [mailto:nya...@gm...]
	Sent: Wed 4/28/2010 12:50 AM
	
	To: Help with Mantis
	Subject: Re: [mantisbt-help] Mantis not sending emails
	
	
	
	Hi,
	
	Are you using gmail?  Have you checked the SSL settings in your gmail account?  Just a thought if you are?
	
	Shawn
	
	
	On Wed, Apr 28, 2010 at 7:11 AM, <nas...@wi...> wrote:
	
	
	       Hi,
	
	       I have installed Mantis Version 1.2.0 on a Windows XP machine, but I am not getting any mails from Mantis.
	
	       My setup details:
	       Mantis Version: 1.2.0
	       Apache Version: 2.2
	       SQL Version: 5.1
	       PHP Version: 5.2.13
	
	       Mantis has been installed successfully and we are able to create the user logins and also register bugs in Mantis.
	
	       The problem is, we are not getting any mails from Mantis on creation of new user account or on registering a new bug. Neither the reset password or lost password features are sending any mails.
	
	       Don't know where the problem is, and any help towards this will be highly appreciable.
	
	       My configuration details:
	       $g_smtp_host='xx.xx.xx.xx'; /* Don't know is this right format */
	       $g_smtp_connection_mode= 'ssl';
	       $g_smtp_port = 25;
	       $g_smtp_username = 'name';
	       $g_smtp_password = 'password';
	
	       We have tried all the possible help which we could get from google but not much use.
	
	       So, pls let us know is we are missing any configuration.
	
	       Thanks & Regards,
	       Naseer.
	
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