Hi John,
I think it is a good idea (we should also add a link to it from the support page on the website).  Here are my suggestions relating to the default configuration of the plugin:
1. Default threshold: REPORTER, which typically means not anonymous users.  I typically prefer features to be more secure by default.
2. The plugin shouldn't connect to #mantishelp by default.  The idea is that for the official bug tracker it will connect to #mantishelp, but for others, users will have to set it up to connect to their own channel.
3. You may want to optimize the experience for an admin that just installs the plugin and then attempts to click on the menu option.  In this case you may want to prompt a message informing the user to configure the channel or redirect to the configuration page if the logged in user is an admin.
On Fri, Mar 27, 2009 at 12:42 PM, John Reese <jreese@leetcode.net> wrote:
On 03/27/2009 03:05 PM, David A. Desrosiers wrote:
>> I think it would probably be a good addition to our official tracker,
>> configured to auto-join #mantishelp.  Anybody object to this?
> Our tracker gets hit so hard, there's no way I'd open something like that
> up, and point it to the #mantishelp channel... and I'd recommend NOT doing
> the same, unless you're going to only expose it to logged-in, registered
> users.

That's certainly a good point, and I've already addressed that by
utilizing a configurable view threshold that determines who can access
the widget.  It simply defaults to 'viewer' status, which on my site
allows anonymous users to access it as well.

Once the Mibbit plugin is installed, the manage plugins page will make
the plugin name a link, which points to the Mibbit plugin's
configuration page; there you can set the view and manage thresholds,
among other settings.

John Reese

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