RE: [Mailmanager-users] Re: MM 2.0.6 - Ticket Sorting

[Samuel J S. <sst...@dp...>]

Worked like a charm.  Only 400 tickets or so were affected by the real low
numbers.

Cheers,
Sam
 
Samuel J Stanaitis, Network Administrator
Decorative Product Source, Inc.

-----Original Message-----
From: mai...@li...
[mailto:mai...@li...] On Behalf Of Kevin
Campbell
Sent: Tuesday, January 24, 2006 10:47 AM
To: Samuel J Stanaitis
Cc: 'Kevin Campbell'; mai...@li...
Subject: [Mailmanager-users] Re: MM 2.0.6 - Ticket Sorting

On Tue, Jan 24, 2006 at 10:37:03AM -0500, Samuel J Stanaitis wrote:
> When I migrated, the original tickets kept their ID.  The new tickets
> however stared at 0000001.  This creates a problem as unless my users
> re-sort by date, they won't see closed tickets from post-migration.  Is
> there a way where I can set the increment above where the old tickets
were?

This sounds like a bug in the release. Postgres has a separate sequence
which
it uses to obtain an id for the next ticket. You can set this manually in
the
zope management interface using the sql method setNextTicketId. Could you
try
and see if this resolves the issue? If so, we will need to look at fixing
this
migration error in our next release.

Regards,
Kevin

--
Kevin Campbell 
Software Engineer 
Logicalware Ltd
GPG Key: F480EC23


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