#132 Overdue tickets

Suggestion
open
nobody
Other (10)
5
2005-11-07
2005-11-07
Andrew Veitch
No

Opinion from a potential customer:

We're not interested in being alerted to Overdue tickets because by
then it's too late - we're much more interested in being alerted just
before tickets go overdue so that we have time to do something
about it.

Discussion