It would be nice to have the latest reply at the top of
the page. An admin facility to sort by date ASC or DESC.
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We are using Mailmanager at our company and are very happy with it, but you have no idea how annoying it is to have to scroll down to the bottom of the email string to see the latest reply by a user. Very high priority for us to get this fixed because else we will be forced to switch to another application.