I just replaced my Locate32 with the 64-bit version. Help comes up blank! Luckily I had saved the 32-bit version first, so I was able to retrieve the .chm file from the Recycle Bin.
You seem to have CSS turned off.
Please don't fill out this field.
Uhm... that's strange. I suppose it's the latest version (the about box should show 184.108.40.20600)? Can anyone else confirm?
I second this. Downloaded the 32-bit version, extracted the chm. Replaced the 64-bit installed help file with this and it works.
Sounds that there is something wrong with the hlp file in the 64bit package. I could replace it with 32bit version, but which version of Locate32 we are talking about? Version 220.127.116.1100?
I did exactly that, replaced the .chm file from the 32bit version in the 64bit version (both 18.104.22.16800) and it worked like a charm!
I just downloaded locate32_x64-22.214.171.12400.zip and ran locate32.exe
Tab Help works nicely
I'm on Locate32 3.1 RC3m build 11.7100 64-bit and observe the same problem on Windows 7 (Version 6.1 Build 7601) Service Pack 1. The .chm file contents are different, according to WinMerge, but I can't see help pages in either the 32- or 64-bit versions.
jwq: so you can't see the help file at all? Not even one taken from the 32bit package?
If someone have problems with the help file in 64bit version and 32 bit works, can you specify that where did you download it so I can just replace the helpfile in the package.
jmj: sorry for the delay in replying. That's right, I can't see the help even after replacing with the file from the 32-bit version.
You could try other versions too:
If any does not work, don't know what to do
Problem Solved, thanks! The help file was being blocked by Windows 7 because it "came from another computer". Right-clicking on the .chm file, choosing Properties and in the General tab at the bottom clicking on the "Unblock" button allowed the copy of the .chm file from the 64-bit version to be opened and the contents displayed by the Help viewer.
For reasons I don't understand, the chm file from 3.1.10.08220 is not identified as coming "from another computer" and opens directly. Before unblocking, when opening the 126.96.36.19900 chm files from Explorer an "Unknown Publisher" dialog was displayed but the contents were still not visible even if the confirmation dialog was OK'd. The 3.1.10.08220 chm would not trigger this "Unknown Publisher" warning dialog. Something to do with signing of the 3.1.11 files, perhaps?
Hope this helps people work-around the issue and the dev(s) track down the problem!
I'm still having the problem. I did the "unblock" part, but the help is still blank. Are you running it with an user with Administrator rights? On my case, my user doesn't have it.
Anyway, I also noticed that each time I run "locate32.exe" it always shows the "Unknown Publisher" warning, so, this would be related to that as you said.
Strange that you have "Unknown Publisher", don't remember seeing it with Locate32. I just remember seeing this if you download some files some application files from internet and then trying to open it in the downloads folder.
How did you install Locate32? Maybe you could try to install it using an installer (http://locate32.cogit.net/download/locate32-188.8.131.5210.exe). This version is quite old so you should also replace files with the latest version (http://locate32.cogit.net/download/locate32-184.108.40.20600.zip or http://locate32.cogit.net/download/locate32_x64-220.127.116.1100.zip for 64bit).
I just solved the problem. Well, I had to login as admnistrator and then "Unlock" the Locate32.chm and Locate32.exe files. Then I returned to my user without admin-rights and it is ok. I'm not getting the warning again and the help is showing.
I think that the "Unknown Publisher" just came because I download this version:
It isn't an installer file. So, I manually copied the files to:
I guess as you said it: with an installer the problem won't occurred since the application will be registered automatically into windows.
That's good. That unlocking is something new for me, but at least now other people could try that too.
Installer actually does nothing more than copies files to C:\Program Files\locate32 too :) But I guess Windows somehow figures out that it's installed then. Who knows...
I just did what you said:
1) Install the older version with the installer:
2) Then override the files with the newer version:
But the problem is still there. Anyway, if I just install the old version and run it, no warning will be displayed.
So, the only solution is to unblock all the exe files and the Locate32.chm as an administrator user like it was described by the post of jwq.
I really think it is related to the installer. I would say somehow when windows installs the files it stores their signatures into the windows registry and catalog them as safe. When you override them, I would say that they will be cataloged as unsafe because the signature stored by the installer doesn't match the one of the current files.
Yea, but the installer (locate32-18.104.22.16810.exe) you used is made by me, and it really does not do anything any particular saving of signatures or registering the files, just copies the files. But well, if I remember right, there is few bits in the exe which specifies that it is an installer, so maybe that tells Windows that it's much more safe :)
Anyway, the unblocking the new files as an administrator does the trick, right? That should be fine, so other people can fix their installation that way too.
Yes, unblocking the files works.
Anyway, about the installer. I think windows stores this somewhere because when you go to the program list you will see Locate32. When you uninstall it, the files will be removed.
Can I do my own installer and distribute it to other people in my institution? I myself can do the "unblock" thing, but I can't rely on normal windows users to do this. A lot of them even don't read the instructions.
By the way, thanks for this excellent software.
Yes, the unblock thing works.
Anyway, I think that windows does something additional. Anyhow it knows that your software is installed and adds it to the list of programs.
Could I myself do my own installer and distribute it to people working in my institution? I know there are plenty of install generators, so, I could use one of them. I prefer to give an installer rather than rely on the people for doing the "unblock" thing. People usually don't read instructions, so, this only means more work; they will come and ask.
By the way, thanks for the excellent software.
Installer also creates those shortcuts if you mean Start menu. But I doubt it's that. It is not too difficult to create those shortcuts by yourself too. Those shortcuts are stored in a specific directory which you can find if you click Start button with right button and choose explorer.
You can make your own installer if you know how to make one. If it's good, I could also share it :)
Thanks, Josef Meile, unlocking worked great for me.