#29 Problem with Cash/Receipt

1.3
closed
nobody
5
2015-06-05
2014-05-02
Gary Richardson
No

When I attempt to post a payment from a customer I get the following in the attached ledgersmb.log.

To avoid this I have simply posted payment with the invoice creation however I really need to address this issue.

1 Attachments

Discussion

  • Erik Huelsmann
    Erik Huelsmann
    2014-05-02

    Hi,

    You're not mentioning which LedgerSMB version you're using, but is this 1.3.38 by chance? If so, updating to 1.3.39 should fix the issue.

    Regards,

    Erik.

     
  • Thanks. I was using 1.3.38, upgraded to 1.3.39. Errors have disappeared but things have changed since 1.2 and apparently I need instructions on how to post a customer payment with cash->receipts. Is this documented anywhere?

     
    • Erik Huelsmann
      Erik Huelsmann
      2014-05-06

    • Fortunately the receipt program no longer exits on error,
      however it does not post the amounts as show in the attachments.

      Attached are 2 samples from the receipt screen. In 1.2 the
      box on the right would be checked, item updated and the
      posting would be complete. As you can see from the report,
      zero is posted. I have tried may different variations all
      with the same result.
      --
      Gary Richardson

      gary.richardson (at) nodirtyfloors.com
      Richardson Janitorial & More
      Make your partner happy, make me Clean that tile

       
  • Erik Huelsmann
    Erik Huelsmann
    2015-06-05

    Hi Gary,

    Sorry to be so late with my response. The problem is that you should not check the checkbox on the right to get the payment paid. Sorry for the extremely confusing interface. Hopefully it gets changed in one of the next versions!

    Regards,

    Erik.

     
  • Erik Huelsmann
    Erik Huelsmann
    2015-06-05

    • status: open --> closed