#55 KMyMoney 4. crashes immediiately on use

open
nobody
None
7
2010-11-28
2010-11-28
Tony Hamilton
No

I can do nothing in KMyMoney - any attempt to use any function causes it to crash, closes all my applications and appears to restart the kernel.

I am running KMM 4 (I believe, but I cannot check), under Ubuntu 10.10, 32-bit, with Gnome desktop. It has been running for some months, regularly used, without problem. The only system change that I have obviously made is to change my graphics system from Matrox P650, in single head mode (Ubuntu does not support dual head mode on this card) to an nVidia Quadro NVS 280 card, with the nVidia driver - not the Ubuntu Nouveau driver. KMM fails immediately whether I use single head or dual head mode.

I updated my system today using the System Update feature.

If other information is required ,please ask, giving me explicit advice on how to capture that information, as my skill with Linux is very limited.

KMM is my most important single application; I would like to be able to use it again with 2 days, if that is possible. If it is not, I will need to revert to a Windows-based alternative, within that time.

Discussion

  • Tony  Hamilton
    Tony Hamilton
    2010-11-28

    • priority: 5 --> 7
     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-28

    My error - I can see the 'about' information: I am using KMM 4.5.0, using KDE Dev. Platform 4.5.1

     
  • Can you get a backtrace of the error? What if you start KMyMoney from a terminal, like this: kmymoney -n
    That should open the application without opening your file. If that works, we can try a few other workarounds.

    What was your previous version
    Just saying "it broke" doesn't help much.

     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-29

    Yes, I understand that I haven't given much diagnostic information - because I don't know what is required.

    Thanks for the first guidance. Starting KMM from a command results in the same condition: KMM crashes, taking down all other applications, when I try to perform any function from the opening 'welcome-type screen.

    I believe my previous version was 3.97. I made the update about 3 months ago and have run without any issues since that time. As I said KMM is my single most important Linux application; it is used every day, sometimes quite heavily.

     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-29

    I realise that it would have bene helpful to copy the console output from the comand 'kmymoney -n'. Sorry for the ignorance; here it is:

    Connecting to deprecated signal QDBusConnectionInterface::serviceOwnerChanged(QString,QString,QString)
    QMetaObject::invokeMethod: No such method KUniqueApplication::loadCommandLineOptionsForNewInstance()
    kbuildsycoca4 running...
    kmymoney(3188)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 1 offers for "Print check"
    kmymoney(3188)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 0 offers for "KBanking"
    kmymoney(3188)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 0 offers for "KMyMoney OFX"
    kmymoney(3188)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 0 offers for "Reconciliation report"
    kmymoney(3188)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 1 offers for "iCalendar"
    kmymoney(3188)/kdecore (KLibrary) kde4Factory: The library "/usr/lib/kde4/kmm_printcheck.so" does not offer a qt_plugin_instance function.
    KMyMoney printcheck plugin loaded
    kmymoney(3188)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
    QFSFileEngine::open: No file name specified
    kmymoney(3188)/kdecore (KLibrary) kde4Factory: The library "/usr/lib/kde4/kmm_kbanking.so" does not offer a qt_plugin_instance function.
    7:2010/11/29 09-55-05:aqbanking(3188):started
    3:2010/11/29 09-55-05:aqbanking(3188):qbanking.cpp: 422: No Qt translation found for your language en
    KMyMoney kbanking plugin loaded
    kmymoney(3188)/kdecore (KLibrary) kde4Factory: The library "/usr/lib/kde4/kmm_ofximport.so" does not offer a qt_plugin_instance function.
    KMyMoney ofximport plugin loaded
    kmymoney(3188)/kdecore (KLibrary) kde4Factory: The library "/usr/lib/kde4/kmm_reconciliationreport.so" does not offer a qt_plugin_instance function.
    KMyMoney reconciliation report plugin loaded
    kmymoney(3188)/kdecore (KLibrary) kde4Factory: The library "/usr/lib/kde4/kmm_icalendarexport.so" does not offer a qt_plugin_instance function.
    KMyMoney iCalendar plugin loaded

     
  • Where did you install kmymoney from? Did you try reinstalling it?

    Does the application crash or does it freeze? ie. A dialog appears saying the application has had a problem, or it just stays there doing nothing forever.

    The console output doesn't offer a clue on what's going on, so it's probably something basic like a dependency going nuts or similar.

     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-29

    To the best of my (failing) memory I installed the current version of KMM through the Ubuntu Software Centre. Yes, I did try re-installing it - but without first deleting the existing version. I'll try that now.

    The symptoms of failure are very clear: when i say 'it crashes' what I mean is that my 2 screens flash off and then on again about 2 seconds later, without any message from KMM whatsoever. I am presented with a desktop, but with no applications - including KMM - running. It is just as if the system had been powered off and on again very quickly. All user data, in every application, is lost.

     
  • ostroffjh
    ostroffjh
    2010-11-29

    It would help if you could give more details about exactly what happens. If you start KMM, does it finish displaying the home page? Does it crash before that or only when you click on an icon or menu item? When you say all data has been lost - I assume you mean only data in open applications that has not been saved. If this is not correct, please say so.

    When you first turn on the PC, do you have to log on? Do you have to log in again after KMM crashes? Just flashing the displays sounds like it switched video modes - but it would be good to know if it actually crashed the X server.

    You should look in the X windows log for any relevant error message (probably in /var/log/Xorg.0.log or Xorg.0.log.old if it started a new session.) If it is really crashing more than just KMM, and especially if it restarts X, it could be a video driver issue, even if KMM might be triggering the problem. You could try a different version of the nvidia driver to see if that helps.

     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-29

    I can now confirm that a complete removal of the application, followed by a re-installation does not solve the problem.

     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-29

    Sorry, didn't see your latest comment.

    Yes, KMM does display its home page, showing all my accounts and a lsit of action I can take. I can do nothing from the home page - aside from looking at the main menu Help, About item. All other actions - that is selecting any other men item or any of the main activities listed on the home page (for example open a data file - whatever the correct wording is) cause an immediate crash - within 100 msecs. I guess.

    Yes, I confirm that only unsaved data is lost. I am meaning to imply that no other open applications receive any form of signal that the system is about to reboot - which is what it looks like it is doing (but very quickly). Yes, I have to log-on when first starting my PC. And I have to log on again after KMM crashes. So I guess that means the X server crashed (but I don't really know what I'm talking about). I have looked at the OLD log file your suggested. It does have some error information which is beyond my current knowledge or understanding level:

    [ 19.645]
    X.Org X Server 1.9.0
    Release Date: 2010-08-20
    [ 19.645] X Protocol Version 11, Revision 0
    [ 19.645] Build Operating System: Linux 2.6.24-27-server i686 Ubuntu
    [ 19.645] Current Operating System: Linux advent 2.6.35-23-generic #40-Ubuntu SMP Wed Nov 17 22:15:35 UTC 2010 i686
    [ 19.645] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=af7c1497-82d4-47a0-82b0-44ab76450b4f ro quiet splash
    [ 19.646] Build Date: 23 November 2010 09:54:06PM
    [ 19.646] xorg-server 2:1.9.0-0ubuntu7.1 (For technical support please see http://www.ubuntu.com/support\)
    [ 19.646] Current version of pixman: 0.18.4
    [ 19.646] Before reporting problems, check http://wiki.x.org
    to make sure that you have the latest version.
    [ 19.646] Markers: (--) probed, (**) from config file, (==) default setting,
    (++) from command line, (!!) notice, (II) informational,
    (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
    [ 19.646] (==) Log file: "/var/log/Xorg.0.log", Time: Mon Nov 29 16:47:14 2010
    [ 19.646] (==) Using config file: "/etc/X11/xorg.conf"
    [ 19.646] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
    [ 19.646] (==) ServerLayout "Layout0"
    [ 19.646] (**) |-->Screen "Screen0" (0)
    [ 19.646] (**) | |-->Monitor "Monitor0"
    [ 19.646] (**) | |-->Device "Device0"
    [ 19.646] (**) |-->Input Device "Keyboard0"
    [ 19.646] (**) |-->Input Device "Mouse0"
    [ 19.647] (**) Option "Xinerama" "0"
    [ 19.647] (==) Automatically adding devices
    [ 19.647] (==) Automatically enabling devices
    [ 19.647] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
    [ 19.647] Entry deleted from font path.
    [ 19.647] (**) FontPath set to:
    unix/:7100,
    /usr/share/fonts/X11/misc,
    /usr/share/fonts/X11/100dpi/:unscaled,
    /usr/share/fonts/X11/75dpi/:unscaled,
    /usr/share/fonts/X11/Type1,
    /usr/share/fonts/X11/100dpi,
    /usr/share/fonts/X11/75dpi,
    /var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType,
    built-ins
    [ 19.647] (==) ModulePath set to "/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules"
    [ 19.647] (WW) AllowEmptyInput is on, devices using drivers 'kbd', 'mouse' or 'vmmouse' will be disabled.
    [ 19.647] (WW) Disabling Keyboard0
    [ 19.647] (WW) Disabling Mouse0
    [ 19.647] (II) Loader magic: 0x81f8e00
    [ 19.647] (II) Module ABI versions:
    [ 19.647] X.Org ANSI C Emulation: 0.4
    [ 19.647] X.Org Video Driver: 8.0
    [ 19.647] X.Org XInput driver : 11.0
    [ 19.647] X.Org Server Extension : 4.0
    [ 19.648] (--) PCI:*(0:1:0:0) 10de:0322:10de:0192 rev 161, Mem @ 0xfb000000/16777216, 0xf0000000/134217728, BIOS @ 0x????????/131072
    [ 19.648] (II) Open ACPI successful (/var/run/acpid.socket)
    [ 19.648] (II) LoadModule: "extmod"
    [ 19.649] (II) Loading /usr/lib/xorg/modules/extensions/libextmod.so
    [ 19.649] (II) Module extmod: vendor="X.Org Foundation"
    [ 19.649] compiled for 1.9.0, module version = 1.0.0
    [ 19.649] Module class: X.Org Server Extension
    [ 19.649] ABI class: X.Org Server Extension, version 4.0
    [ 19.649] (II) Loading extension MIT-SCREEN-SAVER
    [ 19.649] (II) Loading extension XFree86-VidModeExtension
    [ 19.649] (II) Loading extension XFree86-DGA
    [ 19.649] (II) Loading extension DPMS
    [ 19.649] (II) Loading extension XVideo
    [ 19.649] (II) Loading extension XVideo-MotionCompensation
    [ 19.649] (II) Loading extension X-Resource
    [ 19.649] (II) LoadModule: "dbe"
    [ 19.649] (II) Loading /usr/lib/xorg/modules/extensions/libdbe.so
    [ 19.649] (II) Module dbe: vendor="X.Org Foundation"
    [ 19.649] compiled for 1.9.0, module version = 1.0.0
    [ 19.649] Module class: X.Org Server Extension
    [ 19.649] ABI class: X.Org Server Extension, version 4.0
    [ 19.649] (II) Loading extension DOUBLE-BUFFER
    [ 19.649] (II) LoadModule: "glx"
    [ 19.649] (II) Loading /usr/lib/xorg/extra-modules/libglx.so
    [ 19.673] (II) Module glx: vendor="NVIDIA Corporation"
    [ 19.673] compiled for 4.0.2, module version = 1.0.0
    [ 19.673] Module class: X.Org Server Extension
    [ 19.673] (II) NVIDIA GLX Module 173.14.28 Wed Sep 29 10:17:05 PDT 2010
    [ 19.673] (II) Loading extension GLX
    [ 19.673] (II) LoadModule: "record"
    [ 19.673] (II) Loading /usr/lib/xorg/modules/extensions/librecord.so
    [ 19.674] (II) Module record: vendor="X.Org Foundation"
    [ 19.674] compiled for 1.9.0, module version = 1.13.0
    [ 19.674] Module class: X.Org Server Extension
    [ 19.674] ABI class: X.Org Server Extension, version 4.0
    [ 19.674] (II) Loading extension RECORD
    [ 19.674] (II) LoadModule: "dri"
    [ 19.674] (II) Loading /usr/lib/xorg/modules/extensions/libdri.so
    [ 19.674] (II) Module dri: vendor="X.Org Foundation"
    [ 19.674] compiled for 1.9.0, module version = 1.0.0
    [ 19.674] ABI class: X.Org Server Extension, version 4.0
    [ 19.674] (II) Loading extension XFree86-DRI
    [ 19.674] (II) LoadModule: "dri2"
    [ 19.674] (II) Loading /usr/lib/xorg/modules/extensions/libdri2.so
    [ 19.674] (II) Module dri2: vendor="X.Org Foundation"
    [ 19.674] compiled for 1.9.0, module version = 1.2.0
    [ 19.674] ABI class: X.Org Server Extension, version 4.0
    [ 19.674] (II) Loading extension DRI2
    [ 19.674] (II) LoadModule: "nvidia"
    [ 19.674] (II) Loading /usr/lib/xorg/extra-modules/nvidia_drv.so
    [ 19.675] (II) Module nvidia: vendor="NVIDIA Corporation"
    [ 19.675] compiled for 4.0.2, module version = 1.0.0
    [ 19.675] Module class: X.Org Video Driver
    [ 19.675] (II) NVIDIA dlloader X Driver 173.14.28 Wed Sep 29 09:55:18 PDT 2010
    [ 19.675] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
    [ 19.675] (++) using VT number 7

    [ 19.676] (II) Loading sub module "fb"
    [ 19.676] (II) LoadModule: "fb"
    [ 19.676] (II) Loading /usr/lib/xorg/modules/libfb.so
    [ 19.676] (II) Module fb: vendor="X.Org Foundation"
    [ 19.676] compiled for 1.9.0, module version = 1.0.0
    [ 19.676] ABI class: X.Org ANSI C Emulation, version 0.4
    [ 19.677] (II) Loading sub module "wfb"
    [ 19.677] (II) LoadModule: "wfb"
    [ 19.677] (II) Loading /usr/lib/xorg/modules/libwfb.so
    [ 19.677] (II) Module wfb: vendor="X.Org Foundation"
    [ 19.677] compiled for 1.9.0, module version = 1.0.0
    [ 19.677] ABI class: X.Org ANSI C Emulation, version 0.4
    [ 19.677] (II) Loading sub module "ramdac"
    [ 19.677] (II) LoadModule: "ramdac"
    [ 19.677] (II) Module "ramdac" already built-in
    [ 19.677] (**) NVIDIA(0): Depth 24, (--) framebuffer bpp 32
    [ 19.677] (==) NVIDIA(0): RGB weight 888
    [ 19.677] (==) NVIDIA(0): Default visual is TrueColor
    [ 19.677] (==) NVIDIA(0): Using gamma correction (1.0, 1.0, 1.0)
    [ 19.677] (**) NVIDIA(0): Option "TwinView" "1"
    [ 19.677] (**) NVIDIA(0): Option "MetaModes" "CRT-0: 1280x1024_85 +0+0, CRT-1: 1280x1024_85 +1280+0"
    [ 19.677] (**) NVIDIA(0): Option "TwinViewXineramaInfoOrder" "CRT-0"
    [ 19.677] (**) NVIDIA(0): Enabling RENDER acceleration
    [ 19.677] (**) NVIDIA(0): TwinView enabled
    [ 19.677] (II) NVIDIA(0): Support for GLX with the Damage and Composite X extensions is
    [ 19.677] (II) NVIDIA(0): enabled.
    [ 20.631] (II) NVIDIA(0): NVIDIA GPU GeForce FX 5200 (NV34) at PCI:1:0:0 (GPU-0)
    [ 21.238] (--) NVIDIA(0): Memory: 131072 kBytes
    [ 21.238] (--) NVIDIA(0): VideoBIOS: 04.34.20.22.c6
    [ 21.238] (II) NVIDIA(0): Detected AGP rate: 8X
    [ 21.238] (--) NVIDIA(0): Interlaced video modes are supported on this GPU
    [ 21.238] (--) NVIDIA(0): Connected display device(s) on GeForce FX 5200 at PCI:1:0:0:
    [ 21.238] (--) NVIDIA(0): Iiyama HM903DB/DTB (CRT-0)
    [ 21.238] (--) NVIDIA(0): Mitsubishi NUR1905 (CRT-1)
    [ 21.238] (--) NVIDIA(0): Iiyama HM903DB/DTB (CRT-0): 350.0 MHz maximum pixel clock
    [ 21.238] (--) NVIDIA(0): Mitsubishi NUR1905 (CRT-1): 350.0 MHz maximum pixel clock
    [ 21.238] (II) NVIDIA(0): Display Devices found referenced in MetaMode: CRT-0, CRT-1
    [ 21.242] (II) NVIDIA(0): Assigned Display Devices: CRT-0, CRT-1
    [ 21.242] (II) NVIDIA(0): Validated modes:
    [ 21.242] (II) NVIDIA(0): "CRT-0:1280x1024_85+0+0,CRT-1:1280x1024_85+1280+0"
    [ 21.242] (II) NVIDIA(0): Virtual screen size determined to be 2560 x 1024
    [ 21.242] (--) NVIDIA(0): DPI set to (87, 96); computed from "UseEdidDpi" X config
    [ 21.242] (--) NVIDIA(0): option
    [ 21.242] (==) NVIDIA(0): Enabling 32-bit ARGB GLX visuals.
    [ 21.242] (--) Depth 24 pixmap format is 32 bpp
    [ 21.244] (II) NVIDIA(0): Initialized AGP GART.
    [ 21.252] (II) NVIDIA(0): Setting mode
    [ 21.252] (II) NVIDIA(0): "CRT-0:1280x1024_85+0+0,CRT-1:1280x1024_85+1280+0"
    [ 21.647] (II) Loading extension NV-GLX
    [ 21.672] (II) NVIDIA(0): NVIDIA 3D Acceleration Architecture Initialized
    [ 21.673] (II) NVIDIA(0): Using the NVIDIA 2D acceleration architecture
    [ 21.673] (==) NVIDIA(0): Backing store disabled
    [ 21.673] (==) NVIDIA(0): Silken mouse enabled
    [ 21.673] (**) NVIDIA(0): DPMS enabled
    [ 21.673] (II) Loading extension NV-CONTROL
    [ 21.673] (II) Loading extension XINERAMA
    [ 21.673] (==) RandR enabled
    [ 21.673] (II) Initializing built-in extension Generic Event Extension
    [ 21.674] (II) Initializing built-in extension SHAPE
    [ 21.674] (II) Initializing built-in extension MIT-SHM
    [ 21.674] (II) Initializing built-in extension XInputExtension
    [ 21.674] (II) Initializing built-in extension XTEST
    [ 21.674] (II) Initializing built-in extension BIG-REQUESTS
    [ 21.674] (II) Initializing built-in extension SYNC
    [ 21.674] (II) Initializing built-in extension XKEYBOARD
    [ 21.674] (II) Initializing built-in extension XC-MISC
    [ 21.674] (II) Initializing built-in extension SECURITY
    [ 21.674] (II) Initializing built-in extension XINERAMA
    [ 21.674] (II) Initializing built-in extension XFIXES
    [ 21.674] (II) Initializing built-in extension RENDER
    [ 21.674] (II) Initializing built-in extension RANDR
    [ 21.674] (II) Initializing built-in extension COMPOSITE
    [ 21.674] (II) Initializing built-in extension DAMAGE
    [ 21.674] (II) Initializing built-in extension GESTURE
    [ 21.677] (II) Initializing extension GLX
    [ 21.826] (II) XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm
    [ 21.843] (II) config/udev: Adding input device Power Button (/dev/input/event2)
    [ 21.843] (**) Power Button: Applying InputClass "evdev keyboard catchall"
    [ 21.843] (II) LoadModule: "evdev"
    [ 21.843] (II) Loading /usr/lib/xorg/modules/input/evdev_drv.so
    [ 21.843] (II) Module evdev: vendor="X.Org Foundation"
    [ 21.843] compiled for 1.9.0, module version = 2.3.2
    [ 21.843] Module class: X.Org XInput Driver
    [ 21.843] ABI class: X.Org XInput driver, version 11.0
    [ 21.843] (**) Power Button: always reports core events
    [ 21.843] (**) Power Button: Device: "/dev/input/event2"
    [ 21.843] (II) Power Button: Found keys
    [ 21.843] (II) Power Button: Configuring as keyboard
    [ 21.843] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD)
    [ 21.843] (**) Option "xkb_rules" "evdev"
    [ 21.843] (**) Option "xkb_model" "evdev"
    [ 21.843] (**) Option "xkb_layout" "gb"
    [ 21.843] (**) Option "xkb_variant" "extd"
    [ 21.850] (II) XKB: reuse xkmfile /var/lib/xkb/server-1529D616753195EAEFADABC0A5076611C127C014.xkm
    [ 21.856] (II) config/udev: Adding input device Power Button (/dev/input/event0)
    [ 21.857] (**) Power Button: Applying InputClass "evdev keyboard catchall"
    [ 21.857] (**) Power Button: always reports core events
    [ 21.857] (**) Power Button: Device: "/dev/input/event0"
    [ 21.857] (II) Power Button: Found keys
    [ 21.857] (II) Power Button: Configuring as keyboard
    [ 21.857] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD)
    [ 21.857] (**) Option "xkb_rules" "evdev"
    [ 21.857] (**) Option "xkb_model" "evdev"
    [ 21.857] (**) Option "xkb_layout" "gb"
    [ 21.857] (**) Option "xkb_variant" "extd"
    [ 21.858] (II) config/udev: Adding input device Sleep Button (/dev/input/event1)
    [ 21.858] (**) Sleep Button: Applying InputClass "evdev keyboard catchall"
    [ 21.858] (**) Sleep Button: always reports core events
    [ 21.858] (**) Sleep Button: Device: "/dev/input/event1"
    [ 21.858] (II) Sleep Button: Found keys
    [ 21.858] (II) Sleep Button: Configuring as keyboard
    [ 21.858] (II) XINPUT: Adding extended input device "Sleep Button" (type: KEYBOARD)
    [ 21.858] (**) Option "xkb_rules" "evdev"
    [ 21.858] (**) Option "xkb_model" "evdev"
    [ 21.858] (**) Option "xkb_layout" "gb"
    [ 21.858] (**) Option "xkb_variant" "extd"
    [ 21.860] (II) config/udev: Adding input device PWC snapshot button (/dev/input/event4)
    [ 21.860] (**) PWC snapshot button: Applying InputClass "evdev keyboard catchall"
    [ 21.860] (**) PWC snapshot button: always reports core events
    [ 21.860] (**) PWC snapshot button: Device: "/dev/input/event4"
    [ 21.860] (II) PWC snapshot button: Found keys
    [ 21.860] (II) PWC snapshot button: Configuring as keyboard
    [ 21.860] (II) XINPUT: Adding extended input device "PWC snapshot button" (type: KEYBOARD)
    [ 21.860] (**) Option "xkb_rules" "evdev"
    [ 21.860] (**) Option "xkb_model" "evdev"
    [ 21.860] (**) Option "xkb_layout" "gb"
    [ 21.860] (**) Option "xkb_variant" "extd"
    [ 21.869] (II) config/udev: Adding input device AT Translated Set 2 keyboard (/dev/input/event3)
    [ 21.869] (**) AT Translated Set 2 keyboard: Applying InputClass "evdev keyboard catchall"
    [ 21.869] (**) AT Translated Set 2 keyboard: always reports core events
    [ 21.869] (**) AT Translated Set 2 keyboard: Device: "/dev/input/event3"
    [ 21.869] (II) AT Translated Set 2 keyboard: Found keys
    [ 21.869] (II) AT Translated Set 2 keyboard: Configuring as keyboard
    [ 21.869] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD)
    [ 21.869] (**) Option "xkb_rules" "evdev"
    [ 21.869] (**) Option "xkb_model" "evdev"
    [ 21.869] (**) Option "xkb_layout" "gb"
    [ 21.869] (**) Option "xkb_variant" "extd"
    [ 21.870] (II) config/udev: Adding input device ImExPS/2 Generic Explorer Mouse (/dev/input/event5)
    [ 21.870] (**) ImExPS/2 Generic Explorer Mouse: Applying InputClass "evdev pointer catchall"
    [ 21.870] (**) ImExPS/2 Generic Explorer Mouse: always reports core events
    [ 21.870] (**) ImExPS/2 Generic Explorer Mouse: Device: "/dev/input/event5"
    [ 21.870] (II) ImExPS/2 Generic Explorer Mouse: Found 9 mouse buttons
    [ 21.870] (II) ImExPS/2 Generic Explorer Mouse: Found scroll wheel(s)
    [ 21.870] (II) ImExPS/2 Generic Explorer Mouse: Found relative axes
    [ 21.870] (II) ImExPS/2 Generic Explorer Mouse: Found x and y relative axes
    [ 21.870] (II) ImExPS/2 Generic Explorer Mouse: Configuring as mouse
    [ 21.870] (**) ImExPS/2 Generic Explorer Mouse: YAxisMapping: buttons 4 and 5
    [ 21.870] (**) ImExPS/2 Generic Explorer Mouse: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    [ 21.870] (II) XINPUT: Adding extended input device "ImExPS/2 Generic Explorer Mouse" (type: MOUSE)
    [ 21.870] (II) ImExPS/2 Generic Explorer Mouse: initialized for relative axes.
    [ 21.870] (II) config/udev: Adding input device ImExPS/2 Generic Explorer Mouse (/dev/input/mouse0)
    [ 21.870] (II) No input driver/identifier specified (ignoring)
    [ 22.104] (II) XKB: reuse xkmfile /var/lib/xkb/server-81EC4871279DB1D73113D19E789F270C19322F52.xkm
    [ 208.765] (II) XKB: reuse xkmfile /var/lib/xkb/server-7CEB8648DEB43379AC9F8592BFE941E638352831.xkm
    [ 213.084] (II) XKB: reuse xkmfile /var/lib/xkb/server-7CEB8648DEB43379AC9F8592BFE941E638352831.xkm
    [ 2202.661]
    Backtrace:
    [ 2202.661] 0: /usr/bin/X (xorg_backtrace+0x3b) [0x80e82fb]
    [ 2202.661] 1: /usr/bin/X (0x8048000+0x5da8d) [0x80a5a8d]
    [ 2202.661] 2: (vdso) (__kernel_rt_sigreturn+0x0) [0x61c40c]
    [ 2202.661] 3: /usr/bin/X (ProcessWorkQueue+0x30) [0x8073a60]
    [ 2202.661] 4: /usr/bin/X (WaitForSomething+0x56) [0x809fc06]
    [ 2202.661] 5: /usr/bin/X (0x8048000+0x25d3e) [0x806dd3e]
    [ 2202.661] 6: /usr/bin/X (0x8048000+0x1a5ba) [0x80625ba]
    [ 2202.662] 7: /lib/libc.so.6 (__libc_start_main+0xe7) [0x1face7]
    [ 2202.662] 8: /usr/bin/X (0x8048000+0x1a191) [0x8062191]
    [ 2202.662] Segmentation fault at address (nil)
    [ 2202.662]
    Caught signal 11 (Segmentation fault). Server aborting
    [ 2202.662]
    Please consult the The X.Org Foundation support
    at http://wiki.x.org
    for help.
    [ 2202.662] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
    [ 2202.662]
    [ 2202.662] (II) Power Button: Close
    [ 2202.662] (II) UnloadModule: "evdev"
    [ 2202.662] (II) Power Button: Close
    [ 2202.662] (II) UnloadModule: "evdev"
    [ 2202.663] (II) Sleep Button: Close
    [ 2202.663] (II) UnloadModule: "evdev"
    [ 2202.663] (II) PWC snapshot button: Close
    [ 2202.663] (II) UnloadModule: "evdev"
    [ 2202.663] (II) AT Translated Set 2 keyboard: Close
    [ 2202.663] (II) UnloadModule: "evdev"
    [ 2202.663] (II) ImExPS/2 Generic Explorer Mouse: Close
    [ 2202.663] (II) UnloadModule: "evdev"
    [ 2202.908] ddxSigGiveUp: Closing log

     
  • ostroffjh
    ostroffjh
    2010-11-29

    It looks like we posted at almost the same time.

    Your PC is probably not rebooting, or you would see the BIOS splash screen and all the boot time messages. However, it does look like X is crashing. The signal 11 is generally not good, but I don't believe the problem is actually within KMM. Can you use other applications without crashing while KMM is just sitting there showing it's home page? Please try things like OpenOffice and any audio or video application. Can Firefox (or any browser) successfully show video, such as youtube?

    In terms of troubleshooting, I would first try to downgrade the nvidia driver. I don't have an Ubuntu system handy, but I think someplace in the Software Package Manager (possibly under application properties) there is a place to see what versions are available, and they generally keep at least on version older than the current default available.

    The other thing I would try is running memtest86. Signal 11 sometimes comes from bad hardware/memory, and it can be very difficult to track down.

     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-29

    You are quite correct: the PC is not rebooting. But it just seems that way - presumably as a result of the X server posting signal 11.

    AS I write this, using Firefox, I am also running a spread-sheet and a simple document with Open Office and listeninging to a music video on Youtube, through another Firefox tab. I also have Suduko open and cane move any of the application windows between my 2 physical monitors, on the desktop. All this time KMM is sitting open at its home page.

    I have reverted to nVidia driver level 96 (I was on recommended level 173) using the 'System > 'Administation'>'Additional Drivers' facility. On boot up X warns me that 'Could not apply the stored configuration for monitors. X server does not support size requested'. I am running 2 screens with the desk top mapped across the 2 - total size 2560 x 1024 I guess. KMM crashes a little later now - about 700 msec after I invoke any action - for example opening a data file. Now I actually see the file being accessed before the X server crashes.

    I will try memetest86 from the grub menu

     
  • ostroffjh
    ostroffjh
    2010-11-29

    I didn't mean to go to 96 from 173, but from 173.14.28-0ubuntu1 (the latest one I see) to an earlier version of 173. Unfortunately, it doesn't look like one is easily available. However, if it still crashes with 96, I don't think it matters.

    You need to let memtest run overnight (many hours) depending on how much memory you have in order to do a thorough test.

    Two more questions: First, does it matter which display KMM is on? Second, based on some posts on other forums, can you try to disable xinerama?

     
  • Tony  Hamilton
    Tony Hamilton
    2010-11-29

    I really don't understand how to find additional drivers for a grahics card. Under 'Additional Drivers' I saw the version 96 listed so I installed that. There is also a 'Howto' on the Ubuntu forum that purports to explain how to install the 'latest and greatets drivers from nVidia'. Much against my better judgement (I could see at leas 17 potential points of failure in the Howto, but my request to the author for clarification was ignored) I downloaded the (apparently) latest driver from the nVidia web-site and installed it, following the Howto.

    Much as I expected it to, the install failed (among other things it told me that the driver does not support my GPU!) and the recovery also failed.

    I can no longer boot to a GUI and seem rather stuffed.

    I have run memtest all evening and it found no errors.

    It does not seem to matter which screen KMM is on - it crashes from either.

    When I can figure out how to get back to a GUI based Ubuntu (I'm currently using Win/XP) I'll try disabling the app. called xinerama, although I do not recall ever having seen it or used it.

     
  • Tony  Hamilton
    Tony Hamilton
    2010-12-02

    This issues should be considered closed now.

    Having been unable to find any assistance to solve the graphics driver issue on my Ubuntu 10.10, I have scratched it.

     
  • ostroffjh
    ostroffjh
    2010-12-02

    There are two other drivers you can try, just to get a stable system. First, you could use the VGA driver, although that might not give you as high a resolution. You could also try the nouveau driver. All linux distributions are likely to end up with similar problems with nvidia cards. One other option to try is to have X do a more verbose logging, to see if you can get any better info on what is actually crashing and what is triggering the crash.

     
  • moon300
    moon300
    2011-02-06

    Same problem here.
    Start KMyMoney - Tip of the day is shown - Click it away - Click Settings - Configure KMyMoney... I see a flash of the config window, but then X11 resets. I have to login again and all my programs have closed.

    No problem with any of the other functions (using it since today, probably not tried all functions yet)

    System details:
    KMyMoney version: 4.5.2
    Fedora release 14 (Laughlin) - Linux ... 2.6.35.10-74.fc14.x86_64 #1 SMP Thu Dec 23 16:04:50 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux
    Running Gnome desktop
    Video Driver: fglrx - xorg-x11-drv-catalyst.x86_64 10.12-2.fc14