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## JC-006: JENSOR_HOME : C:\Program Files...

Help
Sweta
2012-12-04
2013-05-13

• Sweta
2012-12-04

Hi ,

I have installed Jensor on my Windows 7 machine. While trying to run the app, following error is displayed

C:\Program Files\Jensor\bin>java -Xms256M -Xmx512M -cp .;"C:\Program Files\Jenso
r\lib\jensorjdk15-v21-win32.jar";"C:\Program Files\Jensor\lib\jcommon-1.0.13.jar
";"C:\Program Files\Jensor\lib\jfreechart-1.0.10.jar";"C:\Program Files\Jensor\l
ib\glazedlists-1.7.0_java14.jar" com.tcs.perc.jensor.UI.JensorProjectUI
Finding Platform info …
Current platform is Windows 7
JC-006: JENSOR_HOME : C:\Program Files\Jensor Installer Directory
java.io.FileNotFoundException: C:\Program Files\Jensor Installer Directory\config\usr.info (The system cannot find the path specified)

Following are my env variables
C:\Program Files\Jensor\bin>echo %JAVA_HOME%
C:\Program Files\Java\jdk1.6.0_25\bin

C:\Program Files\Jensor\bin>echo %JENSOR_HOME%
C:\Program Files\Jensor

The application is picking up wrong installation dir. What should be done to fix this error. Cannot track where I have made mistake.

Request you kindly help us.

• chetan phalak
2012-12-04

This error is really strange. You environment variables sems to be correct. Still I would request you to Uninstall this Jensor, clean the directories & environment variables related to Jensor and again install the Jensor 2.1 from MSI file provided at https://sourceforge.net/projects/jensor/files/jensor/Jensor%202.1/Jensor_v21.msi/download

Also let us know, your exact OS version and if there are any specific changes you did in Jensor installation/directory/ENV variavle explicitly to customize it.

• Sweta
2012-12-04

I reinstalled again still i am getting same error.  I am using windows 7 Professional OS.  I have not modified any of the Jensor Files or ENV Variables

• Suresh Malan
2012-12-04

Hi Swetaasm,

Try installing Jensor at a location other than "C:\Program Files\Jensor" for instance,

Also would suggest to check your Environment variables section for there are chances that multiple instances of JENSOR_HOME exist. Make sure there is only one instance and that points to C:\&lt;UserName>\Jensor directory.

Regards,
Suresh.

• Hi Swetaasm

Try if the following works

1) Open a command prompt and go to c:\Program Files\Jensor\bin assuming you installing Jensor in C:\Program Files
2) Explicitly set the value of JENSOR_HOME by set JENSOR_HOME="C:\Program Files\Jensor\"
3) Do an echo %JENSOR_HOME%
4) It should say C:\Program Files\Jensor
5) If this happens to be the case, execute startup.bat to start JAW

Also it would help if you can post the output of {env} command to this forum.