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JC-006: JENSOR_HOME : C:\Program Files...

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Sweta
2012-12-04
2013-05-13
  • Sweta
    Sweta
    2012-12-04

    Hi ,

    I have installed Jensor on my Windows 7 machine. While trying to run the app, following error is displayed

    C:\Program Files\Jensor\bin>java -Xms256M -Xmx512M -cp .;"C:\Program Files\Jenso
    r\lib\jensorjdk15-v21-win32.jar";"C:\Program Files\Jensor\lib\jcommon-1.0.13.jar
    ";"C:\Program Files\Jensor\lib\jfreechart-1.0.10.jar";"C:\Program Files\Jensor\l
    ib\glazedlists-1.7.0_java14.jar" com.tcs.perc.jensor.UI.JensorProjectUI
    Finding Platform info …
    Current platform is Windows 7
    JC-006: JENSOR_HOME : C:\Program Files\Jensor Installer Directory
    java.io.FileNotFoundException: C:\Program Files\Jensor Installer Directory\config\usr.info (The system cannot find the path specified)

    Following are my env variables
    C:\Program Files\Jensor\bin>echo %JAVA_HOME%
    C:\Program Files\Java\jdk1.6.0_25\bin

    C:\Program Files\Jensor\bin>echo %JENSOR_HOME%
    C:\Program Files\Jensor

    The application is picking up wrong installation dir. What should be done to fix this error. Cannot track where I have made mistake.

    Request you kindly help us.

     
  • chetan phalak
    chetan phalak
    2012-12-04

    This error is really strange. You environment variables sems to be correct. Still I would request you to Uninstall this Jensor, clean the directories & environment variables related to Jensor and again install the Jensor 2.1 from MSI file provided at https://sourceforge.net/projects/jensor/files/jensor/Jensor%202.1/Jensor_v21.msi/download

    Also let us know, your exact OS version and if there are any specific changes you did in Jensor installation/directory/ENV variavle explicitly to customize it.

     
  • Sweta
    Sweta
    2012-12-04

    I reinstalled again still i am getting same error.  I am using windows 7 Professional OS.  I have not modified any of the Jensor Files or ENV Variables

     
  • Suresh Malan
    Suresh Malan
    2012-12-04

    Hi Swetaasm,

         Try installing Jensor at a location other than "C:\Program Files\Jensor" for instance,
    Install it under C:\<UserName>\Jensor

    Also would suggest to check your Environment variables section for there are chances that multiple instances of JENSOR_HOME exist. Make sure there is only one instance and that points to C:\<UserName>\Jensor directory.

    Regards,
    Suresh.

     
  • Hi Swetaasm

    Try if the following works

    1) Open a command prompt and go to c:\Program Files\Jensor\bin assuming you installing Jensor in C:\Program Files
    2) Explicitly set the value of JENSOR_HOME by set JENSOR_HOME="C:\Program Files\Jensor\"
    3) Do an echo %JENSOR_HOME%
    4) It should say C:\Program Files\Jensor
    5) If this happens to be the case, execute startup.bat to start JAW

    Also it would help if you can post the output of {env} command to this forum.