#86 Blank page in Netscape 4.7X

cannot reproduce
closed-works-for-me
htsearch (60)
5
2001-11-22
2001-11-19
Gene Ellis
No

Here is the problem. When I submit a search using
htdig, all that is returned is a blank page. This only
happens with Netscape 4.7X (4.75 specifically). It
works fine with the I.E. and Netscape 6.X. You can see
the problem on our beta site (tltc.smete.org). The
search box using htdig is at the top of the page. Is
this a known bug within htdig, or do I need to process
htdig queries a different way somehow? Thank you

Gene Ellis
ellis@smete.org

Discussion

  • Logged In: YES
    user_id=149687

    I can't reproduce the problem on either Netscape 4.75 for
    Windows 95 or Netscape 4.7 for Linux, using the URL you
    gave us. I'm assuming the problem was fixed on your web
    site, or by a reboot of your PC running Netscape.

    FAQ 5.17 refers to one common Netscape problem, but your
    description sounds like it's something else. If the problem
    reccurs, please followup on the htdig-general mailing list.

     
    • labels: 105979 --> htsearch
    • milestone: --> cannot reproduce
    • assigned_to: nobody --> grdetil
    • status: open --> closed-works-for-me
     
  • Logged In: YES
    user_id=580378

    I am having the same problem as listed above. When
    searching and using Windows, Netscape version 6 and
    anything higher works fine, however using 4.79 and below
    displays nothing, hang.

    I can give you our testing URL. What could be causing this?

    Thanks,
    Cristina

     
  • Logged In: YES
    user_id=149687

    A number of things could be causing such problems.
    You could have errors in your HTML code in your
    result templates which cause grief to some browsers
    but not others. Similarly, if you're using style-sheets
    or JavaScript in your result templates, these could
    lead to browser-specific problems.

    In any case, all this suggests bugs in the browsers,
    or in your templates, so the ht://Dig bug database is
    not the appropriate place to discuss this. As I told
    Gene, followups to this should be on the
    htdig-general mailing list, where proper discussion
    can take place. Yes, a testing URL would help in
    such a followup discussion - just not here, as no
    more than 2 or 3 people will likely see it here.