Help Center Live has been newly acquired and is under new ownership.
What this means is that there is now a full time team dedicated to the development and progress is coming along quite nicely. Over the next month you'll be seeing changes to the site and sources.
Thanks for your continued support and interest in Help Center Live!
We've finally gotten things to a good point to release the final version. Due to over 100 downloads of RC1, and all issues taken care of via the hotfix system, I'm releasing 2.1.3. Future releases of the 2.1.x versions will be done a little differently, not so much will be changed at a time, and Hotfixes will be released as we stomp bugs. After 5 or 6 hotfixes, we'll wrap up a new package and release it as finished.... read more
New version is coming along well. eTicket has been added to SVN and with a little work runs well, osTicket is additionally still there, however has become depreciated. In fact most of the input bugs are there, so it's likely that osTicket will go the way of the dodo. A fix for people with php 5.2.2 has been included. Right now we're doing some alpha testing and hope to have a RC ready very soon.... read more