#613 Meteo 1.6.1 won't load

open
nobody
Operation (188)
5
2013-02-04
2013-02-04
mhoney
No

Hi, I've been running Meteorologist for a long while and just went to edit a city and it would not take any changes. I quit the application and restarted it, and now it won't load at all. I click on the app, it shows loading for a few seconds and then nothing happens and it never opens. I deleted the software and re downloaded it, same problem. I am running 10.8.2 on an intel i5 iMac.

Is it still available? I sure hope so.

thank you!
Michelle

Discussion

  • EdwardD20
    EdwardD20
    2013-02-04

    Are there any messages in the Console log file? Worst case, in Preferences/Updating there is an option to Log message to console.

    Ed

     
  • mhoney
    mhoney
    2013-04-11

    I have a log report, how can I send it to you as metro sill won't load.

    Michelle

     
  • mhoney
    mhoney
    2013-04-11

    log files when meteo won't open or load

     
  • mhoney
    mhoney
    2013-04-12

    Thanks Ed. I went to the link you provided and followed the directions. When I click on open, meteorologist will not open. There is a small movement, maybe the icon blinks, but nothing more. I right clicked and I used command and click and the list opens and I choose open, but nothing happens. I've deleted it and re installed it and each time the same think happens.

    I saw on one of the forum or know issue pages, it mentions deleting the preference file in the library/preferences/com.heat..something. I do not have a file in my preferences that starts with com.heat so I cannot delete anything.

    Can you help?