It took about a week for me to get an answer back after the Overo Fire and Chestnut went back, and on 19 July I was told "Gumstix plans to return the Chestnut43 board with a replacement Overo Fire COM, as soon as stock permits." but I have not heard anything more about it. Thats 2 weeks so far and I can let you know when I get it. There was a long lead time on the the Overo Fire when I ordered it, and it might be more of the same problem now waiting for the return. My Chestnut board tested good, but the Overo had a problem that I found when I tried connecting USB devices.
From: "Culpepper, Sean P" <S.Culpepper@...>
Date: August 3, 2011 9:14:52 PM EDT
To: "General mailing list for gumstix users." <gumstix-users@...>
Subject: Re: [Gumstix-users] rma return of overo
Reply-To: "General mailing list for gumstix users." <gumstix-users@...>
Usually 24hrs for an email response. It took about 2 weeks for another to make it back to me.
----- Original Message -----
From: "Scott August" <scott@...>
Sent: Wednesday, August 3, 2011 12:26:24 PM
Subject: [Gumstix-users] rma return of overo
Has anyone returned an overo card to gumstix via an rma? What kind of
time frame did you have before getting a response? What kind of turn
around time did you have?