#1494 Feature request | save-as option also for linked emails

v3.00
closed
nobody
5
2012-11-22
2012-03-07
Stoettner
No

GO allows emails to be linked to virtually all other GO modules like TASKS or TICKETS. This enables to create an immaculate track record of all activities to a certain subject.

ISSUE
However, the linking feature works once similar to a one-way street. For example, you want to link an email to a ticket because its content adds relevant information. When you open the ticket you can directly refer to that email and use standard email functions like "forward" or "answer". However, for such a linked email the GO function "linking" or "save as appointment" or "save as task", etc. are not offered anymore.

REQUEST
To transform this email into, let's say, a task you'd have to search through you email folder manually remembering date and time to finally unearth to original email. If the linked email would offer the same feature set as the original email that time-consuming search would not be necessary.

reg,
wolfgang

Discussion

  • Stoettner
    Stoettner
    2012-03-07

    GO linking options for linked emails

     
    Attachments
  • I've added a link button to the panel now. The complete save as menu is a bit difficult but this should help you.

     
    • status: pending --> closed