#1645 Forbidden 403

1.0.6
open
nobody
none
9
2014-06-10
2014-06-08
SmeXhy
No

Hey, when I want to upload some SS through your app, greenshot give me that 403 forbidden error: http://i.imgur.com/hlrXS1H.png ...I can upload pictures through imgur.com but no through your app Greenshot. I try reinstall the app but problem isn't resolved. Thanks for reply.

Discussion

  • Robin Krom
    Robin Krom
    2014-06-08

    Hi,

    Do you use anonymous access, or are you using your own account?
    I somehow have the feeling that Greenshot is reaching a limit for the anonymous uploads and Imgur doesn't allow more transfers.

    Best wishes,
    Robin

     
  • SmeXhy
    SmeXhy
    2014-06-08

    I use same account as still and suddenly I can't upload SS through this app. I don't know why...I haven't got any anonymouse account so I don't know why I have this error.

     
  • Robin Krom
    Robin Krom
    2014-06-10

    What I meant is that Greenshot can upload to Imgur without an account, this is called anonymous. You can register with Imgur, and configure Greenshot to use this user.

    If I understand you correctly, you are using your Imgur user in Greenshot to upload to Imgur? If so, there might be some additional information on our logs. Unfortunately this problem occurred after we released Greenshot, so I having build in something that displays more information to you directly.

    Please try to create the error, and look in our log if there is anything more on the error. Here we describe how you can find the log file: http://getgreenshot.org/faq/where-can-i-find-greenshots-log-file/

    P.s.
    You are using the latest version of Greenshot, which currently is 1.1.9?

    Best wishes,
    Robin