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#1614 New Office2010 export failure

1.1
pending
nobody
none
5
2014-02-07
2014-02-06
No

Dear Community,

Refering to Ticket #1528 "Excel 2010 export failure", we have installed the 1.1.6 Build 2779 (32 bits);
This version should have fixed the error describded in the ticket.

But we still face it : we capture an image, send choose Excel (or even Outlook) in Greenshot output options.
Immediatly after, capture is perfectly displayed.

But as soon as we save file and, or send it to user, or save it to a network folder, then the pictures are no more displayed and we have a Red Cross with error message "File has been moved or deleted..."

Can you please help us ?

Regards

Discussion

  • Robin Krom
    Robin Krom
    2014-02-07

    Hello,

    can you please try with Greenshot 1.1.7 if the problem still exists?
    The code looks good, also I can't reproduce it with 1.1.7!

    I have to admit that we had some issues with 1.1.6, where some of our changes were lost due to moving our source repository and having some initial "getting used" problems. Mabe I overlooked this change, while recovering the repository, sorry about that.

    Let me know if 1.1.7 works for you!

    Also, I assume you have the problem with Excel only!? As you also mention outlook, if the same problem exists with other Microsoft products just let me know.

    Best wishes,
    Robin

     
  • Robin Krom
    Robin Krom
    2014-02-07

    • status: open --> pending