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#1501 Plugin options are not available immediately after upgrade

1.2
open
nobody
Installer (39)
none
5
2013-05-22
2013-04-22
M Woffenden
No

Immediately after an upgrade, When using Greenshot to take a screen shot, the plugin options are not available. (This is unsettling, since it makes the user think that their plugin settings were not preserved.)

Only after exiting, then restarting Greenshot, are the plugins available as options.

Discussion

1 2 > >> (Page 1 of 2)
  • Robin Krom
    Robin Krom
    2013-04-22

    Thanks for reporting this, I might have an idea what's going on...
    But can't explain it completely yet.

    First though is that we run Greenshot from the installer with elevated rights, which should actually be the user that started the installation.

    You were using the 1.1 RC2?

    Best wishes,
    Robin

     
  • Robin Krom
    Robin Krom
    2013-04-22

    I was wrong with the user, I seem to have fixed that already.

    So just to be on the safe side, what do you mean with "the plugin options are not available"? Do you mean the destinations in the context menu?

     
  • M Woffenden
    M Woffenden
    2013-04-22

    I mean the destinations that pop up on the menu that appears ... right after I take a screen shot.

    I am using 1.1 RC2, and the issue existed in RC1 as well.

     
    Last edit: M Woffenden 2013-04-22
  • M Woffenden
    M Woffenden
    2013-05-01

    Still not working correctly on RC3. Same behavior as before.

     
    Last edit: M Woffenden 2013-05-01
  • Robin Krom
    Robin Krom
    2013-05-01

    I can't reproduce the issue, and currently have no idea of what is going on.

    But maybe you can attach the greenshot.log file to this ticket? There must be some information in there why the plugins are not loaded. You can find the log the easiest by opening the greenshot about and press the L key.

     
  • M Woffenden
    M Woffenden
    2013-05-01

    Recent log attached.

     
  • Robin Krom
    Robin Krom
    2013-05-01

    Hi,

    Did the problem happen today? I found an issue with the external command plugin, it looks like there is an issue with your PATH variable, there is an illegal character in it. This causes an issue, but doesn't explain why there are no destinations.

    You might want to have a look at your PATH variable as it might cause other issues.

    I made a fix which should make Greenshot more stable [r2602], but I don't think your issue is fixed as I think the issue didn't happen today?

    Best wishes,
    Robin

     

    Related

    Commit: <Commit 50fbb48c34309d129b13ae08:2602>

  • M Woffenden
    M Woffenden
    2013-05-01

    Indeed, it did happen today, after upgrading to RC3.

     
  • M Woffenden
    M Woffenden
    2013-05-08

    Fixed in 1.1.4.2622. Many thanks!!

     
  • Robin Krom
    Robin Krom
    2013-05-08

    • status: open --> closed
    • Resolution: none --> fixed
     
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