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#1414 Inline-inserted capture in Thunderbird fails: black image

closed
Robin Krom
Clipboard (76)
5
2013-04-04
2012-12-10
Wikinaut
No

Formerly I used SnagIt to add captured images "inline" to my Thunderbird e-mails - i.e. not as a formal attachment.

Using the fantastic Greenshot, I found, that it did not work with the default settings.

However, I want to report by filing here, that a change in default

* Setting -> Expert -> 8-Bit-Bilder erstellen bei weinger als 256 Farben

==> change from enabled to disabled

results in properly formatted and included images in Thunderbird 17.0.

see <img src=http://i.imgur.com/tufTB.png>

The problem is solved for me, but I suggest you change this setting in coming versions to: disabled as default.

Discussion

  • Robin Krom
    Robin Krom
    2012-12-11

    Great tip, will certainly do something about it.
    As I am already changing some code which is related I can also change that this option will never be used for inline, which makes sense.

    I do need some extra information!

    Do I understand it correctly that you use the clipboard with HTML-Inline, and than paste it in Thunderbird?

    Best wishes,
    Robin

     
  • Wikinaut
    Wikinaut
    2012-12-12

    @apex75

    Yes.

    I use Greenshot-Clipboard and then simply paste this (Ctrl-v) into a character position in a Thunderbird E-Mail. I am _not_ writing to a file on my harddisk and then attaching this file.

    I made a new test (successful). The settings are in http://i.imgur.com/1LKWI.png .

     
  • Kevin Bollman
    Kevin Bollman
    2012-12-14

    I've seen what I believe Wikinaut saw. When pasting into Thunderbird the image was garbled. So far unchecking 'Create an 8-bit image if the colors are less than 256' is letting the images paste into Thunderbird just fine. My last version of Greenshot was 0.8.1.921 and he did not need this setting change, though I'm sure it didn't exist back then.

    Cheers,
    Kevin

     
  • Robin Krom
    Robin Krom
    2012-12-17

    Should be fixed with Greenshot 1.1, please test and report any problems when it's available as unstable or release candidate soon.

     
  • Robin Krom
    Robin Krom
    2012-12-17

    • status: open --> closed-fixed
     
  • Jens Klingen
    Jens Klingen
    2013-04-04

    • Status: closed-fixed --> closed