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#1405 Captured image auto printing when using "PrintScrn" button

1.0.6
closed
nobody
Capture (303)
none
5
2013-10-24
2012-12-05
Tracy Hemmerly
No

I have just installed greenshot today 12-5-12. When I use the "PrintScrn" button to capture a region, the image captured auto prints. This does NOT occur if I capture a region by left clicking on the Greenshot icon fom lower right corner and choose "Capture Region"(top choice).

I have verified in setting that the "Print" box is NOT checked for what to do after image is captured.

Is there a way to stop this when using the "PrintScrn" button?

Discussion

  • Jens Klingen
    Jens Klingen
    2012-12-05

    Hi Tracy,

    Strange... just to be sure, by "auto print", do you actually mean "send it to the printer"? This behavior is definitely not intended, and you're the first one to report it... so let's see whether we can trace this down...

    Which output destination is actually selected? You can look this up in the settings, "Destination" tab.
    It might also be helpful to know what's saved in Greenshot's configuration file. You can access it easily via the "About Greenshot" window (which you can open from Greenshots context menu) and hitting the "i" key - in there is an entry looking something like this:

    ; Which destinations? Possible options (more might be added by plugins) are: Editor, FileDefault, FileWithDialog, Clipboard, Printer, EMail, Picker
    Destinations=Picker

    Please let us know what it says.

    I am sure, we'll find out what's going wrong here...

    Thanks for your feedback and best regards,
    Jens

     
  • Robin Krom
    Robin Krom
    2012-12-05

    There might also be a different application running and responding to the printscreen key! You can test this be exiting Greenshot and pressing printscreen.

     
  • Robin Krom
    Robin Krom
    2012-12-13

    • status: open --> pending
     
  • Robin Krom
    Robin Krom
    2012-12-13

    Hello Tracy,

    to fix you problem we would like some additional information, could you answer the questions in the other comments? Otherwise we will close this ticket and assume you solved it yourself.

    Best wishes,
    Robin

     
  • Jens Klingen
    Jens Klingen
    2013-10-24

    • status: pending --> closed
    • Resolution: --> none
    • Group: --> 1.0.6
     
  • Jens Klingen
    Jens Klingen
    2013-10-24

    No more feedback... assuming the problem is sorted out in the meantime.
    If you are still having problems, please create a new ticket.

    Thanks and best regards,
    Jens