#67 Crash on Startup

closed-fixed
Jim Duchek
None
9
2010-11-11
2010-11-10
stimulus2da
No

Running 1.2.4 on Vista 32-bit. Installed it yesterday and was working. Booted up today and when googsystray starts, I get this error:

Traceback (most recent call last):
File "googsystray", line 33, in <module>
File "googsystray\GMain.pyc", line 1147, in main
File "googsystray\GMain.pyc", line 976, in start
File "googsystray\GMain.pyc", line 766, in GoogleLogin
File "googsystray\GKeyring.pyc", line 222, in get_creds
File "googsystray\GKeyring.pyc", line 118, in get_creds
File "ctypes\__init__.pyc", line 496, in string_at
WindowsError: exception: access violation reading 0x00000000

Discussion

  • Jim Duchek
    Jim Duchek
    2010-11-10

    Hrm this has been reported before. I'm not sure what causes it.. It happens on startup every time?

     
  • stimulus2da
    stimulus2da
    2010-11-10

    Yes, I tried running it after the startup try and got the same thing. I tried reinstalling the program and it still gives the error on startup. Uninstalling and then reinstalling gives a slightly different error:

    Traceback (most recent call last):
    File "googsystray\GConf.pyc", line 329, in ok
    File "googsystray\GMain.pyc", line 976, in start
    File "googsystray\GMain.pyc", line 766, in GoogleLogin
    File "googsystray\GKeyring.pyc", line 222, in get_creds
    File "googsystray\GKeyring.pyc", line 118, in get_creds
    File "ctypes\__init__.pyc", line 496, in string_at
    WindowsError: exception: access violation reading 0x00000000

    But then subsequent runs give the first error message. Let me know if you want me to try anything else.

     
  • Jim Duchek
    Jim Duchek
    2010-11-10

    I've just put up a new nightly-build (I fixed the startup problem that we were talking about it in the forums)... Can you try that and see if it has this error too?

     
  • stimulus2da
    stimulus2da
    2010-11-10

    On my Vista-32 machine, the crash on load doesn't seem to be fixed. It still crashes without throwing any errors. I tried installing the nightly build (even with uninstalling first) and it still crashes without errors.

     
  • Jim Duchek
    Jim Duchek
    2010-11-10

    Is there anything in: C:\Documents and Settings\&lt;username>\Local Settings\Temp\googsystray.err.log when it fails? I could reproduce the crash before, but it works for me now.

     
  • Jim Duchek
    Jim Duchek
    2010-11-10

    Hrm, I had a windows XP VM... it looks like the new executables won't run on XP... at all... so I will try to get that working. I upgraded a bunch of libraries... It works on Win7 tho...

     
  • Jim Duchek
    Jim Duchek
    2010-11-11

    OK... the nightly build should work now :)

     
  • X-Y
    X-Y
    2010-11-11

    Hello. Googsystray 1.2.0 and 1.2.4 no start. Starting error message:
    The application configuration wrong, resetup need.
    What is the problem?
    My system XP SP3.

     
  • X-Y
    X-Y
    2010-11-11

    I download and install googsystray-1.2.999-101111.exe
    No start, no error message.
    What's this?

     
  • Jim Duchek
    Jim Duchek
    2010-11-11

    Can you check: C:\Documents and Settings\&lt;username>\Local
    Settings\Temp\googsystray.err.log to see if there's any messages?

     
  • X-Y
    X-Y
    2010-11-11

    Traceback (most recent call last):
    File "googsystray", line 28, in <module>
    File "googsystray\__init__.pyo", line 151, in set_basedir
    TypeError: error() got an unexpected keyword argument 'file'

     
  • Jim Duchek
    Jim Duchek
    2010-11-11

    Ah. Interesting. Fixed. I just triggered another build -- when you see 1.2.1000 go up, (probably be about 10-15 minutes), try that one. Can I ask what country you're in? (The bug triggered on an error message for an unknown country)

     
  • X-Y
    X-Y
    2010-11-11

    The 1.2.0000 start OK, no error.

     
  • X-Y
    X-Y
    2010-11-11

    1.2.10000, sorry.

     
  • X-Y
    X-Y
    2010-11-11

    The right: 1.2.1000

     
  • stimulus2da
    stimulus2da
    2010-11-11

    Awesome, just got the new nightly build and all is well. Thanks!

     
  • stimulus2da
    stimulus2da
    2010-11-11

    • milestone: --> Fixed in SVN -- in next release
    • priority: 5 --> 9
    • assigned_to: nobody --> jimduchek
    • status: open --> closed-fixed