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#5704 Manage Subscriptions not working as expect

fixed
Chris Tsai
2014-02-14
2013-10-26
No

I have subscribe some projects and when new versions are available, subscriptions don't alert me, by email.
Can't mark as read just the notifications that I want.
Also since a few months don't notify any new version in my https://sourceforge.net/user/updates
But would be great that works Thanks,

Discussion

  • Chris Tsai
    Chris Tsai
    2013-10-30

    • status: unread --> pending
    • assigned_to: Chris Tsai
     
  • Chris Tsai
    Chris Tsai
    2013-10-30

    Greetings,

    Can you provide some specific examples for this? Also, please confirm that you've checked your spam filters and such.

    Thanks,
    Chris Tsai, SourceForge.net Support

     
  • I confirm that I have Sourceforge clean to receive emails from Sourceforge. Since this bug report, I don't had any newer notification. Next notification, I will give you feed back.
    But sometimes, I think also fails notifications in my sf account notification area.
    Also can't mark as read just the notifications that I want.

     
  • Hi, today I got an notification on website , which is correct but don't have any email , also should I receive email from this bug report ?

     
    Attachments
  • ping

     
  • Chris Tsai
    Chris Tsai
    2013-11-14

    • labels: --> engr, nf-6710
    • status: pending --> assigned
     
  • Chris Tsai
    Chris Tsai
    2013-11-14

    This is being investigated by our engineering team. I'll keep you updated.

    Regards,
    Chris Tsai, SourceForge.net Support

     
  • Hi, a few days ago I notice ,https://sourceforge.net/user/updates only shows 10 first project subscribed , I have some few more
    with firefox !

     
  • Chris Tsai
    Chris Tsai
    2014-02-13

    • status: assigned --> fixed
     
  • Chris Tsai
    Chris Tsai
    2014-02-13

    For any subscriptions you are not receiving, please unsubscribe, then resubscribe. If this is not, please log a new ticket. We now have better tracking tools to be able to diagnose these if problems persist.

    Regards,
    Chris Tsai, SourceForge.net Support

     
  • Many thanks FYI last few days I had received many notifications seems that I'm receiving all notifications that was missed :)

    Best regards