Version 1.2.0 of EnterTrack adds a new, cleaner notification system and divides the users associated with tickets and groups into "clients" and "techs". It adds a completely rewritten reporting module, as well as many other, smaller interface changes.
Under the hood, the new EnterTrack has an advanced web-based installer, as well as a completely rewritten database interface, using the standard PEAR 'MDB2' module.