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Console loses connection sometimes

2007-09-24
2013-05-01
  • Steps to reproduce this isse are as follows:
    1. Start a meeting
    2. Click on "Powerpoint"
    3. "Select Presentation" window opens
    4. Click on Browse
    5. Dont select any file, for say 2 or 3 minutes
    6. Message comes, the console has lost connection, meeting is going to close.

     
    • I get this too on our internal network with a gigabit switch.  It does not require much time for the console to loose the connection.  Why is this?

       
    • Hello,

      Thanks for providing us the steps. I tried reproducing in our test lab but am not able to reproduce the issue. could you please provide me the OS version, browser and the Conference server version (including date)?

      Regards,
      -Rajesh
      rajesh@dimdim.com

       
    • Tearlach
      Tearlach
      2007-10-12

      I my case we have the installation on centos 5, client browsers was both Firefox 2.0.0.7 and Windows IE 7  and dimdim-version.txt is 1.0.0_092606 the file was dimdim_160_Alpha_080307.tar.gz 05 October 2007.  The client is connecting through our gigabit switch to the server.

      Disconnection sometimes happens with a minute of connecting sometime the connection lasts 8-10 minutes.

      Any insight would be welcome.

      Thank you

      Tearlach